Please note that the following Holiday's require a $30 deposit per dog to reserve suites:
Easter Weekend/Spring Break
Memorial Day Weekend
July 4th and the week before and after
Labor Day Weekend
New Year’s Eve/Day
Deposits are refundable with at least 5 days’ notice of a cancellation. Please contact us to arrange payment. We accept Cash, Check, Visa, Mastercard, and Discover.
Note: We are closed for lodging pick up and drop off on the following holidays: New Year’s Day, Easter, July 4th, Thanksgiving Day, Christmas Day. We are open from 7 a.m. to 11 a.m. on Christmas Eve.
We are unable to care for the following dogs:
-Dogs that have a terminal illness and are in the late stages of life.
-Dogs that have had a communicable illness of any kind during the 30 days prior to check in.
-Dogs that require medical treatment beyond the dispensing of oral or topical medication (bandage changes, suture removal, wound care, post surgical needs, etc.).
Please bring proof that your dog is current on the Rabies, Distemper, Parvo and Bordetella vaccines. You may have your veterinarian fax your dog's vaccination record to us at 828.313.2597. Please call to be certain we have your updated records prior to drop off. We are unable to accept dogs without your vaccination record.
Hours of Operation
Monday through Friday 7 a.m. to 6 p.m.
Sunday 8 a.m. to 10 a.m. and 4 p.m. to 6 p.m.
You must drop your dog off at least one hour prior to closing!