What is your name?
What is the address of the property that was inspected?
What day was your inspection?
How did you schedule the inspection?
Client called office.
Real estate agent called office.
Client scheduled on-line.
Real estate agent scheduled on-line.
If you scheduled with office, the office staff was:
Professional, courteous, helpful and cheerful.
If booked on-line the process was:
Simple and easy to use.
Acceptable, but there are changes that would improve the experience.
Cumbersome but tolerable.
The Inspector arrived:
The inspector presented himself as:
The most professional inspector in the industry!
As expected of an inspector.
Unprofessional, no knowledge.
The Inspector's thoroughness was:
Amazing! he checked every system and component completely.
Adequate. He checked what was expected.
Mediocre. He sort of checked some of the property. But I expected more.
Deplorable. I will never use him again
The report was:
Thorough, detailed and easy to understand. I know about the house.
Fairly clear, but I still have questions.
I need help understanding significant portions of the report.
The report was useless.
The value for your service is:
This is far and away the best investment I have made in my home buying process. Bearmark Home Inspection gave me the information I needed to make the right decision.
Appropriate for the level of service.
Overpriced. I don't feel like I got my monies worth.
I would recommend your service:
To EVERYONE! The most thorough and professional inspection company I have ever worked with.
Any additional comments you would like to share?
I would like a follow up call.
Can Bearmark Home Inspection have your permission to use any or all of this survey in promotional material.
Yes, you have my permission to use my survey for promotional material.
No, do not use my survey for promotional material.
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