The Agence Française de Développement (AFD) funds the Responsible Microfinance Facility (RMF), which launched operations in January 2015 and is working to build capacity and improve practice in social performance management (SPM) in the Sub-Saharan Africa and Middle East North Africa Regions. The Social Performance Task Force is managing the RMF, in collaboration with the Smart Campaign. One type of activity that the RMF will implement is trainings for technical assistance (TA) providers in specific areas of client protection.
This training is designed to build the expertise of TA providers in relation to their work strengthening the client protection practices of financial institutions. During this workshop, TA providers will learn about the seven Client Protection Principles (CPPs), assessments, putting the principles into practice, and creating a "client protection upgrading" proposal. TA providers will also learn about and practice using the Smart Campaign’s client protection tools and resources. Finally, this training is an opportunity for TA Providers to learn about how to become a Smart Campaign-approved TA Provider. Other specific areas of client protection to be covered in the training will depend on demand. The course is not introductory, but intended to build on participants' previous experience with SPM and to strengthen their abilities as TA providers. The training curriculum integrates lecture, Campaign tools practice, case studies, interactive exercises, and group discussion.
All are welcome to apply.
Language of Instruction
This training will be offered in English and French. Depending on demand, we may also be able to offer it in Arabic. This application form will ask you for your preferred language.
Registration for this training is free. Additionally, the training will provide lunch at no cost each day to participants. However, all applicants are responsible for their own transportation to and from the training site, and for their own lodging. Participants will not receive a per diem allowance or be remunerated for their time.
All participants must bring a laptop to this training.
Date of the Training
The RMF is not able to schedule the trainings in advance of reviewing the applications. The form below asks for your preferred timing for the training. If you are selected to attend the training, the RMF will do its best to accommodate your request.
Location of the Training
To be determined. The RMF will not decide in which country to hold the trainings until it receives applications and therefore knows the countries of residence of interested parties.
Deadline to Submit Application
None. RMF accepts applications on a rolling basis.