IV. Confidentiality Agreement and Policy
Confidentiality is maintained for all knowledge and information as described in the Confidentiality Agreement. To ensure confidentiality, all volunteers are required to review, confirm, and sign the Confidentiality Agreement.
Confidentiality Agreement
As a volunteer of Washtenaw County Children’s Services (WCCS), I may be provided with confidential information (including identity and image of youth in custody) regarding the court involved youth. As a volunteer, I may have privileges to know confidential information about children and their families that are receiving services from Washtenaw County Children’s Services. Confidential Information may include, but is not limited to: Name, gender, ethnicity, citizenship, and disability status.
Policy
Volunteer must review, confirm, and sign the Confidentiality Agreement. As a volunteer I agree to:
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Respect the confidentiality rights of every child who resides in this childcaring institution.
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Not capture or record any image of youths during video sessions (conference call is only for the audience of the volunteer).
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Not disclose confidential information without proper authorization (WCCS Administration) or other than when it is necessary to carry out volunteer duties.
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Not access, report on, extract, or disclose information that is not required in their normal volunteer functions and responsibilities.
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Not discuss or otherwise communicate any form of information concerning the care or condition of any child with unauthorized individuals.
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That confidentiality applies equally to verbal information and information stored in information systems (databases) and on paper records. Written or printed information will be stored in a secure place and/or disposed of with proper regard for Confidentiality, following all legal requirements related to the information in question.
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Failure to abide by the child confidentiality requirements may result in termination of volunteer services and/or legal action.
Violations or suspected violations of the Confidentiality Agreement should be reported immediately. Reports from customers, providers, or community members are handled by Washtenaw County Children’s Services Administration.