We do our best to resolve any problems with clients in a personal and caring manner. Any client who experiences a difficult situation with our hospital is encouraged to talk with us directly so we can clear up the issue as soon as possible. We take pride in our dedication to the highest standards in veterinary medicine and all of our patients are very important to us. If you are requesting your pets medical records due to dissatisfaction with our service and would be willing to speak with us please click here.