Customer Satisfaction Survey
First & Last Name
*
Member Number
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Overall, how satisfied were you with our customer service?
Definitely
Probably
Not sure
Probably not
Definitely not
Would you recommend our service to others?
Will you use our service in the future?
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What aspect of the product / service were you most satisfied by?
Quality
Price
Purchase experience
Usage experience
Customer service
Thinking of similar products / services offered by other companies, how would you compare the attributes of the service offered by our company?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don"t know
Ease of use
Customer Support
Price
Quality
Performance
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What do you like about our product / service?
What do you dislike about our product / service?
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Should be Empty: