Production Time
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All toppers ship in 25 or 14 business days depending on what you selected. *Business days DO NOT include weekends or holidays that may fall on a week day.
*Ship Date IS NOT delivery date.
•Rush Service Information - DUE TO THE PANDEMIC WE ARE NOT ACCEPTING RUSH ORDERS AT THIS TIME
If you need your order faster than the above production times, we offer a few different Rush Service Options below:
2 business days
7 business days
A Rush Service Order means your order has been placed as a priority and bumped to the top of our production list ahead of all the other orders placed before yours in an effort to get your order shipped on time for your event. It does NOT mean Overnight or Express shipping. All custom orders are carefully hand crafted and created to your specifications and require a certain amount of production time. We work on the Business Day calendar, business days do not include weekends, or holidays that may fall on a weekday. We accept Rush Service orders at our discretion and reserve the right to not accept the order.
International orders do not qualify for Rush Service as transit/customs may be longer than expected.
By placing a Rush Service Order you understand and agree to our Shipping/Policy terms.
•Shipping Information
We ship via USPS. Transit time is usually 2-3 business days depending on your location.
We welcome international orders. Transit time may be 4-6 weeks. Please note production time and time spent in customs is not included in the transit time.
Once your order has shipped you will receive a shipment notification email via our shipping partner with tracking information.
*Friendly reminder* You can always check the status of your order on our website. Click the ORDER STATUS option at the bottom of the page.