Customer Satisfaction Form
I hope that you enjoyed your recent vacation! Thank you so much for letting me help you with your travel arrangements. As a small business there is nothing more important to me that your satisfaction. My goal is to provide a service that goes beyond your expectations, and the only way I will know if I am on the right track is if you give me feed-back. Please take a few minutes to complete this questionnaire, as it will help me improve my service to you. Please feel free to let me know if my service did not meet your expectations as well, so that I can make appropriate improvements. Thank you in advance for your feedback!
Did your vacation meet your expectations?
Not at all
Please let us know how satisfied you were with the different aspects of your vacation:
Planning & Booking
Hotel / Resort / Villa
Would you use Cruise and Resorts 4U again?
What were the most important benefits you received by using a travel advisor? Please rate in order of importance, 1 being the most important.
Benefit from Special Discounts
Someone to Call in Case of Trouble
Help with Group / Special Event
Are there are any additional services you feel I should offer that would enhance your vacation?
Please let me know how I can improve my service to better serve you next time: (please be specific)
Please let me know what type of vacation you would be interested in for the future:
What type of vacation you would be interested in?
Not at all
All Inclusive Resorts
Theme Parks - Disney / Universal
Theme Based (gourmet food & wine, music, history etc.)
Weekend/short trips to Napa Valley, New York, Las Vegas etc.
Part of an organized Group w/Group Benefits
Which destinations are you interested in?
Not at all
Interested in more info
United States Mainland
Scandinavia & Russia
Australia & New Zealand
South & Central America
Do you use Social Media?
If you answered yes above, which form of Social Media do you use?
Several times per day
Once per day
A few time per week
A few times per month
If you enjoyed your vacation, and would like to give me a reference that I can share with other clients, it would be greatly appreciated!
I love referrals! If you have a friend or a family member who would benefit from my service please give them my name, or provide their contact info below.
Thank you very much for your business!
I appreciate you taking the time to fill out this form to let me know how I am doing.
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