Please allow for up to 24 hours for Tech Tickets to be completed.
Failure to plan on your part does not constitute an emergency on my part. Please do not wait until the last minute to plan or test your daily plans when using technology.
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Equipement in need of help.
Level of need
Concern: Today if at all possible.
Tomorrow will be fine.
Low level: When you can get to it.
Email me with the solution.
Can you bring it to the Tech Office or do we need to come to you?
I can bring it to your office.
Please come see me.
If Tech support needs to come to the classroom/office to see the problem personally, where is the problem located?
Explanation of problem.
Please give as much information about your problem as you can as well as what you have done to troubleshoot the problem your self.
When is the best time of day for me to fix the problem.
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