Method Developer Feedback Survey
Thank you for giving us the opportunity to serve you better. Please take a few minutes to tell us about your experience.
Customer Name (First and Last)
Which Program did you use recently?
AOAC Performance Tested Methods (PTM)
Harmonized project (PTM/OMA/AFNOR/etc)
Modification services (PTM)
Annual Certification Renewal (PTM)
Please select the service used for Consulting:
New Submission for Protocol Development for PTM
Modification to an Approved PTM
No Consulting done
Please indicate your level of satisfaction on the following aspects of our products and services:
Delivery of Invoice
Delivery of Consultant notification
Expert peer review and approval of protocols and/or manuscripts
Independent Laboratory Process (if applicable)
Annual Renewal communication
Please indicate your level of satisfaction on the following aspects of our products and services in relation to your assigned TECHNICAL CONSULTANT:
Quality of Service Provided
Ability to meet Organizational needs
Responsiveness to inquiries
Overall Communication and follow-up
Technical expertise in drafting validation outline protocol
On average, how often does your organization apply to use our products or services?
1-3 Times per year
4-6 Times per year
7-9 Times per year
Do you have any additional comments regarding interactions with staff or any of the above questions?
Do you have any suggestions for improving our products and services?
Thank you for taking the time to complete this survey. We value your comments and experiences.
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