• Warranty RMA Request

    NOTICE: As of March 24th Castle Creations offices have limited staffing due to a county mandated 30-day shelter-in-place order due to SARS-CoV-2 (Coronavirus). As such it will take longer than normal to process incoming repair orders; we are receiving packages on a daily basis, but it can take up to 5 business days for them to be initially processed. Testing and replacement times will also take longer than normal. We apologize for any inconvenience or frustration this may cause; but we appreciate everyone’s understanding and patience during these trying and unprecedented times.

  • Additional Equipment Used: (please be as specific as possible including brand, "C" rating, cell count, capacity, etc.)

  • If an item does not apply to your setup please enter N/A.

  • Purchase Information

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