IT Support Request

IT Support Request
Please note that all services offered on this form are for ABE-owned devices only. This includes departmental IT equipment purchased from grant, project, or start-up funds. Due to liability concerns, ABE IT does not perform any of the services listed on personal devices.
Name*
Email*
Room Number
Phone Number

Area CodePhone Number
Alternate Phone Number

Area CodePhone Number
Faculty Advisor
Computer Name
Sticker on your computer.
Requested Services*

HardwareMalware/VirusSoftwarePrintingNew EmailVideoconferenceNew Computer RequestOther
Please note: If you are requesting a new computer setup, please select the "New Computer Request" option under Requested Services.
ABE IT cannot install printers on personal devices. We can only install printers/drivers on ABE-owned department computers.
Printing Options

I would like to have a printer installed on my device.I'm having issues printing from a particular printer (describe below).
Is the destination computer UF-owned or personal?

UF-ownedPersonal
Which Printer Would You Like to Have Installed?
Describe location of printer
Operating System

WindowsLinux-basedmac OSOther
Desired Software
The following software is free for students/educators, but you will need to either create an account or log in to download the installation files. This software can also be installed on personally-owned laptops and computers.

Autocad: https://www.autodesk.com/education/free-software/autocad
(You will need to create an Autodesk account.)

Microsoft Office: https://it.ufl.edu/services/gatorcloud-microsoft-office-online
(You will need to log in with your UF GatorLink credentials.)

Solidworks: https://www.solidworks.com/smnoonolution/job-functions/students
(You will need to create a Solidworks account.)
Select Matlab Toolboxes
Select Solidworks Toolboxes
Name and Download Link for Other Desired Software
Gatorlink or UFID
Meeting Start Date/Time
Videoconference Link or Meeting ID
If you've already created the VC, please send us the link so we can prepare accordingly.
Priority*

LowHighStandardEmergency
If this is an IT emergency, please attempt to contact us:

Matt Noonan
(352) 294.6724
(ext. 46724 from a VoIP phone)

Tyler Santos
(352) 294.6716

(ext. 46716 from a VoIP phone)

Alternatively, look for us in room 212 in Frazier Rogers Hall.

Please submit this request, too.

Examples of emergencies:
A classroom computer not working.
Problems with VMware duing a class.
The license has expired for a piece of software provided by the department.
A computer collecting instrument data is malfunctioning and impeding research progress.
Preferred Date of Completion

MonthDayYear
Preferred Time of Completion

:HourMinutesAM/PM Option
Description*
Screenshot of Error

Upload a File

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Requested Services-Archive

Malware/VirusSoftwareHardwareTrainingPrintingOther
Videoconference Request Options*
Should be Empty: