• Support Contacts - 888.845.4641

  • If you would like to start a new Viking Service Request, please click the below link:

    Viking Product Service Request

    For all Non Viking Brands Distributed: Non-Viking Brands Distributed

    If you wish to follow up on a previously scheduled request, or are in need of additional assistance, please see our escalation document below to ensure your needs are taken care of.

    Thank you for being a proud member of the Viking Distributing family!

    Viking Range, LLC

  • Service Requests:

    Viking Repairs Phone Number Email Address

    In-Warranty Repair 888-845-4641,3 customersupport@vikingrange.com

    Out-of-Warranty Referrals 888-845-4641,3 customersupport@vikingrange.com

    Viking Service Locator

    Inquiry on Open SVC Request 888-845-4641,3 customersupport@vikingrange.com

    Service Support Manager: Rhonda Shuff Rshuff@vikingrange.com (Direct: 678-546-2319)

  • Parts Requests:

    For Parts Breakdowns or to ORDER ONLINE (Click Here)

    Viking Parts Department Phone Number Email Address

    Create a New Parts Order 888-845-4641,1 vikingparts@vikingrange.com

    Follow-up on Existing Order 888-845-4641,1 vikingparts@vikingrange.com

    RMA's & any other parts need 888-845-4641,1 vikingparts@vikingrange.com

    Parts Manager: Rick Couch Rcouch@vikingrange.com (Direct: 678.546.2341)

  • Technical Service Support:

    Technical Support 800-914-4799 techsupp@vikingrange.com

    Technical Service Manager: Keith Baldwin Kbaldwin@vikingrange.com (Direct: 662.457.1138)

  • Customer Care:

    Viking Customer Care Dept Phone Number Email Address

    Customer Care Inquiries 888-845-4641,3 customersupport@vikingrange.com

    Other Brand Inquiries 888-845-4641,3 customersupport@vikingrange.com

    Escalated Needs 888-845-4641,3 customersupport@vikingrange.com

    Customer Care Manager: Cheryl Goodis Cgoodis@vikingrange.com (Direct: 678.546.2365)

  • If we have been unable to resolve your request with the above information, please contact for additional assistance:

    Randy Vandewater, National Service Manager, rvandewater@vikingrange.com, 909.662.3501

    Jim Kramer, VP Customer Support, jkramer@middleby.com, 678.546.2396

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