• 1-  How many total customers do you have in your business?

  • 2- How many active customers do you have?

  • 3- What is your average job amount?

  • 4- If you did a better job following up with ALL of your clients what percentage increase in "active customers" would you expect? (example:  a 15% increase)

  • 5- If you did a better job asking for referrals from ALL your clients how many NEW referrals do you think you would get?

  • 6- How many times per year do you follow up with your customers?  (thank you's, phone calls, emails, etc)

  • Should be Empty: