2021 - DOFFDON - Prep-Checklist

2021 - DOFFDON - Prep-Checklist
For a successful Bed Bug Heat Treatment our service technicians need your full cooperation.

This list is an example; any additional instructions from pest control should be followed. The house should be cleaned first. All trash should be picked up off floor. Including all laundry.

(Kitchen and food pantries are not included. We do not spray for bedbugs in food areas)

BATHROOMS

Remove items from under the sink and put them in a tub or container.

Remove all towels from closets in the bathrooms.

BEDROOMS

Put all dirty clothes that are in the laundry basket into trash bags. Make sure trash bags can be closed with the top tied in a knot (To make sure the bedbugs cannot get out and into your car while transporting the clothes to the laundromat to be dried ONLY for 30-40 minutes on high heat)

Put all Covers, Sheets, and Pillowcases into trash bags. Make sure trash bags can be closed with the top tied in a knot (To make sure the bedbugs cannot get out and into your car while transporting the clothes to the laundromat to be dried ONLY for 30-40 minutes on high heat)

Remove all items under the beds so we can spray as much for the area under the bed as possible. They may be put back as soon as we have sprayed. (Do not put any items in the garage! Doing so can cause more problems as bedbugs are very hard to remove from the garage)

Remove as many items from the floor of the “Closets” so we can spray as much of the area as possible. (Do not put any items in the garage! Doing so can cause more problems as bedbugs are very hard to remove from the garage)

Once service is finished the rooms need to be vacant for at least 2 hours and the beds will take about 6-8 hours to dry. Then it will be safe to remake the beds with sheets etc.
CONDITIONS AND RESPONSIBLITIES OF THE CUSTOMER
The following are the necessary preparations to be performed by the customer before any heat treatment is to be performed. If for any reason these procedures are not followed DOFFDON LLC cannot be held responsible for any injuries, damages, or re-infestation of bedbugs. Failure of the DOFFDON LLC to note any deficiencies to the following preparation list does not waive the responsibility of the customer.
TURN OFF
AIR CONDITIONING, BURGLAR UNITS, and SPRINKLER SYSTEMS (if heat sensitive) The occupants must turn off any and all of these and similar units such as sprinkler systems before treatment are to be performed by DOFFDON. The customer understands the DOFFDON insurers will not be held responsible for any property or damages caused by any of these units, systems, or similar mechanical items.
REMOVE

THE FOLLOWING ITEMS ARE TO BE REMOVED FROM THE STRUCTURE
Aerosol cans (airfresheners, cleaning products, etc.), Candles, Crayons and other wax basedproducts, Flammables, Ammunition/black powder, Alcohol products, lighters,oxygen bottles, or other pressurized objects, pets, plants, loose photos. Allprescription medicines. .
ELECTRICAL EQUIPMENT INCLUDING,BUT NOT LIMITED TO: flashlights, batteries, musical equipment including all stringed instruments, oil painting or other art, heirlooms, and items considered irreplaceable. (Electronic equipment such as TV’s and alike should be fine to stay as long as the stand is sturdy, and it’s a good idea to unplug them)
Clean out all closest with boxes, throw away all unwanted items. Put all books magazines in plastic tubs (can be purchased at Walmart or Home Depot)
Loose papers, newspapersand magazines should be thrown away.Put all CD and video games in plastic tubs, also game boards, etc.
All TV's on plastic standsmust be placed in the bathroom (wall hangings should be fine)
Poorly made plasticMini-blinds need to be removed and placed in the bathtub/shower. Curtains canstay hanging, along with wooden mini-blinds. (Mini-blinds should be pulled allthe way up)
Let the air out of all air mattresses.
CLOTHES AND CLUTTER (150 Degree heat will penetrate about 3 inches of loose clothes on the floor in 2 hours, depending on the density of the material) But we want the clothes bagged for warranty.)
Mini-blinds need to be removed and placed in thebathtub/shower. Curtains can stay hanging.
Loose papers, newspapers and magazines should be thrown away.
All electronics except refrigerator and/or freezer should be unplugged and left unplugged until theyare completely cooled after the treatment
All TV's on plastic stands must be placed in the bathroom away from the heated area.
Let the air out of all air mattresses and other aired furniture as necessary.
CLOTHES AND CLUTTER

(145 Degree heat will penetrate about 12 inches of loose clothes on the floor in 2 hours, depending on density of material)
All clothes in drawers and bedding, except hanging clothes in closets, MUST be taken to a Commercial Laundromat and dried on the highest heat setting for at least 50 minutes. Make sure not to fill the Dryer more than halfway, the clothes must tumble. Then put them in new clean trash bags, tied tightly. Clothes may be brought back to the residence but must stay in sealed bags until heat treatment is finished.
THERE IS TO BE NO CLUTTER!!!! No piles of clutter, no boxes,no stacks of papers to guaranteeservice.
Throw away all junk and trash in new clean trash bags andthrow away in dumpster out of residence.
CLEAN OUT ALL CLOSETS
If you vacuumed up live bedbugs, the vacuum needs to be thrown away.
Procedure to vacate home
Step 1    Wash and dry on HIGH for 1 hour 2 set of clothes to wear out of residence the day of treatment place them in a trash bag.

Step 2     Take long hot shower leave soap in hair for 5 minutes, then put 1st set of clean clothes on, leaving one set of clothes.  DO NOT SET ON FURNITURE AFTER BATHING. You may pick up a bedbug and take it with you.

Step 3     Remove yourself out of residents for 24 hours minimum. Taking only DL, and CCards.

Step 4     Leave your car parked in the HOT sun with the window rolled up to ensure Bed-bugs are killed in a car. (if not sure opt to have Doffdon spray it $100 per car)
Procedures upon returning home.
Step 1    Turn on A/C

Step 2    Remove the second set of clean clothes from bag. Remove current clothes you’re wearing and place them in the now empty trash bag. Immediately take them to DRYER and put on high for 45 minutes to 1 hour.

Step 3    Take hot shower and put the second set of clothes.
Binding Arbitration-Binding Arbitration-The customer and The Company agree that any controversy or claim between them arising out of or relating to the interpretation, performance or breach of this contract or to the treatment of or rendering of services to the identified property in any way, whether by virtue of the contract, tort or otherwise, shall be settled exclusively by arbitration. The arbitrator shall be a licensed legal representative, independent, mutually agreed upon, and to the greatest extent possible, be knowledgeable in pest control and building construction matters by education, experience, licensing, and training to deal with the issues and claims presented. The arbitrator shall give effect to any and all waivers, releases, disclaimer, limitations, and other terms and conditions of this Contract. Neither party shall sue the other party with respect to any matter in dispute between the parties other than for enforcement of this arbitration provision or of the arbitrator’s decision and a party violating this provision shall pay the other party’s costs, including but not limited to, attorney’s fees, with respect to such suit and the arbitration the award shall so provide.
NOTE:

You and pets must not enter the residence for 24 after the technicians finish the heat treatment process. The technicians will give you sufficient time to return. This will help ensure the effectiveness of the heat treatment process. The longer the heat is contained, the more effective the process will be. After treatment, you may notice clothing, mattresses, blankets, sofa cushions, etc. are not the way you left them. The technicians will need to remove the dust covers from the bottom of all couches and chairs. The technicians must also rotate and remove these items to achieve even heat distribution throughout the entire treatment area and furniture.
Our cancellation policy is as follows: A Technicians and attendant staff members have been scheduled to serve you for your treatment and cancellation on such short notice would not allow sufficient time to schedule other appointments or treatments. As such canceling within 7 days in not sufficient time to reschedule a new appointment and a $250.00 cancelation fee will apply. It applies both ways. IF Doffdon LLC cancels your appointment we will pay you $250.00 for rescheduling.
SECURITY OF PERSONAL PROPERTY OR CONTENTS: For insurance purposes, we request you remove and take with you any valuables you deem necessary, such as jewelry, furs, etc. We recommend that you remove any valuables, including, but not limited to, cash, jewelry, and personal items, from the (building/residence) prior to the DOFFDON services. The customer understands that DOFFDON LLC and its insurers will not be responsible for the theft or disappearance of any personal property or contents from the building/residence during the treatment process.
Charge Policy: Being the authorized cardholder, and by signing, I understand and agree to the terms set forth in this agreement. I agree to pay, and specifically authorize, DOFFDON to charge my credit card for the amount stated below, or 25% of the agreed service fee. I understand this to reserve my appointment for services. It is also understood that if I do not keep my appointed time according to the terms and conditions laid out in this agreementI will forfeit the money. I further agree that in the event my credit card becomes invalid, I will provide a new valid credit card upon request, to be charged for the payment of any outstanding balances owed. Charges made for pre-payment services not performed by our office are non-refundable
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2021 - DOFFDON - Prep-Checklist

CONDITIONS AND RESPONSIBLITIES OF THE CUSTOMER

TURN OFF

REMOVE

CLOTHES AND CLUTTER (150 Degree heat will penetrate about 3 inches of loose clothes on the floor in 2 hours, depending on the density of the material) But we want the clothes bagged for warranty.)

CLOTHES AND CLUTTER

Procedure to vacate home

Procedures upon returning home.