In requesting services from the Always in Touch program, I understand that a confidential file will be kept including this agreement and other written notes regarding my history, health and general condition. This record is confidential and will be seen only by the management team and designated employees. I agree that this information will not be released except to people you have designated on this agreement and to first responders if our employees need to call them as described in the Program description, and I consent to such disclosures. These services are voluntary and I may cancel at any time. There is no cost for the services that the Always In Touch program provides.
Always Best Care Senior Services, its franchisor, ABCSP LLC. its franchisees, and Always in Touch representatives are not offering to act as or to replace medical alert organizations, care givers or family members; nor are they offering any medical or health care services of any kind and they are not liable for any illness, death or injury which may occur to users of the Always in Touch service.
Always in Touch is a free program created by Always Best Care Senior Services which offers peace of mind to individuals, family and friends, and provides daily socialization and telephone reassurance for seniors so that they are “not alone.” Always in Touch is staffed by caring individuals who place calls to participants according to a schedule which has been agreed upon by the senior or his/her family.
If a senior does not answer a call, Always in Touch will follow the protocol the senior or his/her family has prescribed and call designated family members or friends.
Always in Touch is intended to serve seniors or disabled adults who are homebound, isolated, living alone, and recuperating from an illness or in need of daily contact on either a temporary or permanent basis.
How the Program Works
Always in Touch will do their best to place calls at an agreed upon time frame. They are instructed to allow the phone to ring up to 10 times, and if there is no answer they will try again later in the day if time permits. If there is still no answer, they will try to reach emergency contacts* designated in the Agreement if there are agreements made between the caller and the client. However, due to nature of the program, we cannot guarantee that our callers will follow the standard protocols every day. Always Best Care reserves the right to cancel this agreement at any time.