Dr. Markus is not contracted with insurance. Appointments and Payment is due at time of service through our Cloud Clinic website: https://creeksidemedicine.vsee.me/u/telehealth
OFFICE HOURS - Dr. Markus sees patients Monday, Wednesday and Thursday from 8AM until noon. He may be available at other times which can be arranged on an individual basis. He is working at the hospital in the afternoons. Our phones are open from 9:00 AM to 1:00 PM, Monday through Thursday, and closed on Friday. Please email us at firstname.lastname@example.org after 1:00 PM if you have concerns that require a response by end of business day. If you have questions that can wait until the next business day please leave a voicemail at our main number. We will answer voice mail and email on Friday mornings as well. At other times and on weekends Dr. Markus is available for urgent calls through our voice mail system. If there is ever a medical emergency, please call 911.
PRESCRIPTION REFILLS - Please call your pharmacy when you need a prescription refilled. If needed, they will call us for approval. This process can take up to (2) business days so try to anticipate your medication needs in advance of weekends and holidays.
MEDICAL RECORDS - All your records are confidential. NO information will be released (even to family) without your signed consent. If you authorize us to release information to others this process can take up to (2) weeks. Please review HIPAA compliance law RCW 70.02 for a full disclosure of how we will manage your health information.
APPOINTMENTS - Please arrange your appointment through the following website. https://creeksidemedicine.vsee.me/u/telehealth. This is the only way to schedule appointments so please do so! We do charge a fee between $45 and $90 for missed appointments or appointments cancelled without 24 hours notice.
ABOUT INSURANCE - As a courtesy to our patients we will be happy to bill your insurance. Please verify with your insurance regarding payments for out of network physicians.
FINANCIAL INFORMATION - We accept Debit, Visa and Master Card, paid through our Creekside Cloud Clinic system.