DW Customer Survey

Name

First NameLast Name

E-mail

D&W was professional and had the necessary expertise to complete my project.

	0	1	2	3	4

0 is Not True, 4 is Very True

The staff at D&W communicated with me effectively.

	0	1	2	3	4

0 is Not True, 4 is Very True

My sales representative was knowledgeable, helpful, and courteous.

	0	1	2	3	4

0 is Not True, 4 is Very True

D&W was responsive to my concerns and resolved my problems effectively.

	0	1	2	3	4

0 is Not True, 4 is Very True

The installation crew was professional and courteous.

	0	1	2	3	4

0 is Not True, 4 is Very True

The job site was cleaned of debris, etc. when finished.

	0	1	2	3	4

0 is Not True, 4 is Very True

I feel I received a fair value for the money.

	0	1	2	3	4

0 is Not True, 4 is Very True

I would recommend D&W to friends and family.

	0	1	2	3	4

0 is Not True, 4 is Very True

I am satisfied with the quality of product and workmanship from D&W.

	0	1	2	3	4

0 is Not True, 4 is Very True

It was easy for me to schedule my appointments and installation.

	0	1	2	3	4

0 is Not True, 4 is Very True

I am overall satisfied with D&W.

	0	1	2	3	4

0 is Not True, 4 is Very True

How would you improve our products/service?

What's your favorite aspect about our product/service?

Why did you choose our products rather than a competitor's?

What is likely to be your next home improvement? (Select all that apply)

How did you hear about us? (Select all that apply)

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