Cancellations and Refunds:
a. Delegate may transfer his/her seat to another person without any additional fees. In this case, the delegate shall notify ProFOOD by e-mail at least seven (7) calendar days prior to the start of the scheduled course. If no notice is received from the delegate prior to the start of the scheduled course, the delegate’s request for seat transfer may bedeclined.
b. If the delegate decides to withdraw from a course, there will be a refund (if paid) minus 10% administration fee of the posted course fee on our training website when a written notice of withdrawal is received by our office at least twenty one (21) calendar days prior to the start of the scheduled course.
c. There will be NO refund in any cases if the written notice of withdrawal is received by our office less than twenty one (21) calendar days before the start date of the scheduled course or if the delegate does not attend the training course at all with no exception.
d. If the delegate registers for our training course less than twenty one(21) calendar days from the start date of the course and decides to withdraw from the registered course, full payment of the required course fee shall be made and no refund of any paid amount shall be allowed in any circumstances.
e. ProFOOD reserves the right to cancel any training courses at any time due to unforeseen circumstances. ProFOOD shall not be liable whatsoever in respect to the consequence of such cancellation. In the event that ProFOOD decides to cancel the training course, the registered delegate will be automatically transferred to our next available course of similar nature. If requested by the delegate, the delegate may also be entitled to receive a refund (if paid) or have the paid fee credited toward another training course.