• Outstanding Balance Form

    Troops are financially responsible for all product received from Girl Scouts – Dakota Horizons, whether obtained directly from council, through a cupboard, or through a transfer from another troop or girl. Families are financially responsible for all product received from council, a service unit, a cupboard, a troop, or another girl. This form is a request to transfer financial responsibility for unpaid product from a troop to a family. The troop remains financially responsible for the product until the transfer has been reviewed and approved by Girl Scouts – Dakota Horizons.
  • ***Important - Please Read***

    For your request to be considered, troop leadership must complete the following steps and submit all required documentation:

    1. Ensure Product Program Records Are Up to Date
      • Ensure all records in M2 or eBudde are current and accurate.
      • All transfers to a girl must include a meaningful description.
      • All deposits from a girl must include the date received and/or the deposit date.
    2. Notify Council of Collection Issues
      • Notify council as soon as a collection issue becomes apparent. Please do not wait until the end of the Product Program to report a problem.
    3. Make Collection Attempts
      • Attempt to collect the outstanding balance on at least three separate occasions using at least two different methods, such as Facebook, text, email, or phone.
    4. Submit Required Documentation.  Submit all applicable receipts and supporting documentation, including:
      • Family Agreement & Initial Order Worksheet
      • Receipts documenting transfers to the girl
      • Receipts documenting payments received from the girl
      • Receipts documenting transfers back to the troop
        • All receipts must be signed by both the family and troop leadership.
        • Do not submit a copy of the Girl Orders Summary for the troop or an individual girl. Girl Scouts – Dakota Horizons (GSDH) already has access to this information.
        • Additionally, submit a copy of the troop's bank activity from the beginning of the Product Program through the current date.
    5. Understand the Debt Verification Process
      • If an outstanding balance is referred to our collection agency, Section 809 of the Fair Debt Collection Practices Act, titled Validation of Debts, requires the collection agency to notify the debtor of their right to request written verification of the debt. Upon receiving a qualifying written request, the collection agency must cease collection activity on the debt, or the disputed portion, until verification is mailed to the debtor.
        • GSDH requires this supporting information before approving a transfer of financial responsibility so the outstanding balance can be properly documented and verified.

    Review and Notification

    Once the request and all required supporting documentation have been received, council will review the submission and notify the troop of its decision within five business days.

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  • After clicking Submit, you will receive a confirmation email at the email address provided above.

    Please keep in mind that this is a request to transfer financial responsibility for unpaid product from the troop to a family. The troop remains financially responsible for the product until the transfer has been reviewed and approved by Girl Scouts – Dakota Horizons (GSDH).

    Once your request and all required supporting documentation have been received, GSDH will review your submission and notify you of its decision within five business days.

    If there are any updates or additional information related to your request, please reply to your confirmation email to notify council.

     

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