• IT Support Request

  • Wharton County Junior College abides by the Family Educational Rights and Privacy Act (FERPA). Students 18 years or older must request information regarding their records. Permission to transfer those rights must be in writing and on file with WCJC. 

    To learn more about the Family Educational Rights and Privacy Act (FERPA), go to http://www.ed.gov/policy/gen/reg/ferpa/index.html

    Information that is required to be completed is designated with an asterisk *.

  • How to retrieve your User ID

  • How to retrieve your WCJC Student e-Mail address

  • Must provide at least one telephone number:

    • Distance Education FAQs - Help with D2L Brightspace
    • Respondus Lockdown Browser Tech Support
    • Zoom- How to setup and use Zoom in Brightspace for Students
  • Password and PIN Resets:

    If your request is in regards to a password or PIN reset, all information below is required to be completed. Failure to complete the information will result in no action being taken.

  • To ensure your security and privacy, the following questions must be completed before a password or PIN can be reset.

  • NOTE: If assistance is needed with more than one program, please open additional request for each.

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