PLEASE COMPLETE THIS FORM IN ITS ENTIRETY to the best of your ability and make sure you hit "Submit" at the end. All fields marked with a red asterisk are required to continue.
FOR FURTHER ASSISTANCE with this form or for general repair questions, please contact us directly at (800) 325-8439. You may also email service@dui-online.com.
A RECEIPT OF THIS FORM WILL BE EMAILED TO YOU at the email address you provide upon submission. Please print that receipt and include it with the drysuit for shipping. Drysuits shipped without corresponding paperwork will be returned to sender because of liability.
ALL DRYSUITS ARE REQUIRED TO UNDERGO OUR 20 POINT INSPECTION to verfiy known issues as well as identify unknown issues. The cost of this service is $125 and you will receive $25 off if you pay in advance.
*DUI does not service faulty valves as the cost for rebuilding a valve is too high making a replacement valve a better value and more reliable solution for you.
*To receive the $25 discount off the $125 fee for the mandatory 20 Point Inspection, payment is required in advance using one of the following options.
**Your card will not be charged until the 20 Point Inspection has been completed and all issues and corresponding repair costs have been identified.
One of our customer service associates will call you for payment information.