Locations
SAE Fraternity Service Center (Evanston, IL)
Remote (must be within 25 miles of a major airport)
Department Overview
The Chapter Services Department is split into two segments:
Purple segment: Large-sized chapters
- Supervisor: Dr. Anthony Mack, Assistant Director of Chapter Services
Gold segment: Geographically-assigned chapters
- Supervisor: Dustin Stewart, Director of Chapter Services
Role Overview
The Chapter Service Consultant serves as the primary account manager for an assigned module of 18-22 chapters. Consultant positions require a proactive individual with strong analytical skills, excellent communication abilities, and a passion for operational improvement. This position will frequently engage with chapter stakeholders, analyze performance and campus data to drive decisions, and implement strategies to enhance chapter performance, all in alignment with Fraternity goals and objectives. This position requires significant travel.
Duties & Responsibilities
Operations Consulting
- Develop expertise in all aspects of SAE chapter operations, including: recruitment, risk management, finances, member education, Ritual, etc.
- Design annual development plans for assigned chapters and utilize project management skills and techniques to implement
- Monitor individual chapters’ operations in collaboration with stakeholders to strengthen performance in alignment with Fraternity goals and values
- Actively engage other SAE teams and partners to develop and implement performance improvement strategies when necessary
- Complete at least 1 site visit per academic year for each assigned chapter
- Collect, analyze, and operationalize performance data and insights and complete regular reports
Stakeholder Engagement
- Actively and consistently interact with all relevant stakeholders, including collegiate members, alumni, campus partners, other SAE entities and teams
- Professionally represent the Fraternity at organization events, industry conferences, alumni engagements, and during work travel
- Collaborate with the Alumni Engagement team to recruit alumni advisors for all chapters
Other duties as assigned (may include…)
- Assist the Education team in driving event registrations
- Assist the membership and records team in maintaining database information
- Contribute to the development of Fraternity programs and new services creation
- Increase visibility of SAE Foundation programs such as Foundation scholarships
Qualifications
- Bachelor's degree from an accredited institution; business, management, education, psychology, or social sciences degrees a plus
- 1-2 years of professional work experience preferred; extensive involvement in chapter or campus leadership and/or internships OR a graduate degree in any of the above-named subjects may be considered in lieu of work experience
- Familiarity with or willingness to learn Salesforce, Google Suite, and project management techniques, tools, and software
- Ability to work independently and as part of a team
- Passion for SAE Fraternity and commitment to its values
- Flexibility and willingness to work extended hours and weekends when necessary
- Must have strong analytical, problem-solving, communication, public speaking, and stakeholder engagement skills
- Must be comfortable utilizing phone and video conferencing tools frequently
- Must be willing to travel at least 80% during academic terms (August-May)
- Must be a member of Sigma Alpha Epsilon
Compensation & Benefits
- Starting salary: $50,000.00/yr
- Blue Cross Blue Shield Health Insurance paid up to 75%
- 100% paid dental and vision insurance
- Progressive PTO and business-observed holidays
- 401k plan eligible after 6 months of employment
- Other benefits will be provided upon successful candidacy
- Opportunities for professional development and growth
- Collaborative work environment
- Make a meaningful impact on the fraternity community and collegiate men
Career Growth
Chapter Services Consultants have the opportunity to progress from managing smaller, growth-centric chapters to overseeing large, established chapters. Demonstrable outcomes and successful performance may lead to consideration for director roles, offering further career advancement within the organization.
Application Process
Interested candidates must submit their resume, cover letter, and at least 2 professional references through the linked application form. References may not be individuals with whom you only have a friendly relationship. Applications sent directly to SAE staff are not guaranteed to be reviewed.