Contact Form

Lost Item
Describe the missing item. Include helpful information like brand, color, size, personalization, etc.*
Where in the building do you think it was last?*
When was your visit?*

MonthDayYear
DateHourMinutesAM/PM Option
Did you report this to anyone at the theater?*

YesNo

Cancel Tickets
I purchased my tickets:*

at the theateron the Cinema West websiteon the Fandango website
Your Fandango purchase is handled by Fandango, and they offer refunds of tickets, but not convenience fees, up until the posted show time. Use Fandango’s website or their mobile app, or contact Fandango at 1-866-857-5191.
Your Cinema West ticket purchase can be cancelled up to 60 minutes before showtime. We will send you a gift card for the refundable portion of your purchase. If you wish your payment card to be credited, please call or visit the theater.
What film were you planning to attend?*
What time is the show you purchased?*

MonthDayYear
DateHourMinutesAM/PM Option
How many tickets did you buy?*
Enter the last 4 digits of the credit card you used
Receipt or ticket number*

I Need Theater information
We provide most information about our theaters on our website. Please click the link below to see if the information is shown. Otherwise, enter what you'd like to know in the text box.

Show Theatre Page
Type a question

Gift Card Assistance
I need help with:*

a gift card ordermy gift or reward card balancesomething else
Please click HERE to check your gift card balance, or HERE to check your reward card balance. For the Village Cinema in Meridian ID, please contact the theater.
Gift card number
Type a question
Order number
Order date?

MonthDayYear
Date
Buyer's Name

First NameLast Name
Buyer's Email
example@example.com
Buyer's Phone Number

Area CodePhone Number

I have a compliment/complaint
Describe the circumstances?
When did this take place?

MonthDayYear
DateHourMinutesAM/PM Option
What area of the theater did this take place?
Who troubled or assisted you?
Did you report this to anyone in the theater?
Please include their name or description

Theatre Events
We offer a variety of options for groups including private screenings, group events, and party rooms (at some theatres). If you're ready to book an event, please click the link below. Otherwise, enter your questions in the text box and we'll respond within 2 working days.
Book an event
Type a question