Contact Form

Lost Item:
Describe the missing item. Include helpful information like brand, color, size, personalization, etc. *
Where in the building do you think it was last? *
When was your visit? *

Month Day Year
Date Hour Minutes AM/PM Option
Did you report this to anyone at the theater? *

Yes No

Cancel Tickets:
I purchased my tickets: *

at the theater on the Cinema West website on the Fandango website
Your Fandango purchase is handled by Fandango, and they offer refunds of tickets, but not convenience fees, up until the posted show time. Use Fandango’s website or their mobile app, or contact Fandango at 1-866-857-5191.
Your Cinema West ticket purchase can be cancelled up to 60 minutes before showtime. We will send you a gift card for the refundable portion of your purchase. If you wish your payment card to be credited, please call or visit the theater.
What film were you planning to attend? *
What time is the show you purchased? *

Month Day Year
Date Hour Minutes AM/PM Option
How many tickets did you buy? *
Enter the last 4 digits of the credit card you used
Receipt or ticket number *

I Need Theater information:
We provide most information about our theaters on our website. Please click the link below to see if the information is shown. Otherwise, enter what you'd like to know in the text box.

Show Theatre Page
Type a question

Gift Card Assistance:
I need help with: *

a gift card order my gift or reward card balance something else
Please click HERE to check your gift card balance, or HERE to check your reward card balance. For the Village Cinema in Meridian ID, please contact the theater.
Gift card number
Type a question
Order number
Order date?

Month Day Year
Date
Buyer's Name

First Name Last Name
Buyer's Email
example@example.com
Buyer's Phone Number

Area Code Phone Number

I have a compliment/complaint:
Describe the circumstances?
When did this take place?

Month Day Year
Date Hour Minutes AM/PM Option
What area of the theater did this take place?
Who troubled or assisted you?
Did you report this to anyone in the theater?
Please include their name or description

Theatre events:
We offer a variety of options for groups including private screenings, group events, and party rooms (at some theatres). If you're ready to book an event, please click the link below. Otherwise, enter your questions in the text box and we'll respond within 2 working days.
Book an event
Type a question