Pratt's Answering Service Customer Service Provider Application
At this time Pratt's Answering Service, LLC only contracts with CSPs within the United States, with the EXCEPTION of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.
What are we looking for?
Pratt’s Answering Service is looking to contract top performers with the motivation to be the best of the best. We strive to provide outstanding service and expect our agents to produce outstanding results for our clients and their customers. We are looking for people who are excited to be involved in the virtual opportunity we have to offer. We are also looking for people that are able to demonstrate extensive knowledge and provide professional customer service, who have excellent written and verbal communication, and have the ability to resolve customer inquiries. If you meet the criteria above then this is the opportunity just for you!
Street Address Line 2
Postal / Zip Code
Antigua and Barbuda
Bosnia and Herzegovina
Central African Republic
Cocos (Keeling) Islands
Democratic Republic of the Congo
Turkish Republic of Northern Cyprus
Papua New Guinea
Republic of the Congo
Saint Kitts and Nevis
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sao Tome and Principe
Trinidad and Tobago
Tristan da Cunha
Turks and Caicos Islands
United Arab Emirates
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Can we contact you at the above phone number to conduct a phone interview?
What is the best time to contact you?
What Age Group do you Fall in?
18 to 29
30 to 39
40 to 49
50 or 59
60 or older
Are you currently affiliated with the Military?
How were you referred to us?
Current Agent of Pratt's Answering Service
If you were referred to Pratt's Answering Service by a current agent please provide their name.
*** Please Read ***
Below you will be presented with questions and acknowledgements. Please read each carefully and complete in its entirety.
Are you aware that the position you are applying for is a "work from home position"?
Have you ever worked from home?
Why do you want to work from home?
Why do you feel this would be a good position for you
What type of position are you seeking
This position is an "Independent Contractor" position and not an "Employee Position" are you,
No Longer interest
As an Independent Contractor if there will be no benefits offered are you,
As an Independent Contractor if there are no standard taxes deducted from your pay are you,
As an agent partnering with Pratt's Answering Service if you will be required to sign a contract that defines expectations are you,
If this position requires a Client Specific "certification course" to be completed are you,
If there is a cost to complete the Client Specific "certification course" are you willing to cover the cost of your certification course?
Depends on the cost
How much would you be willing to invest in your certification course?
$1.00 to $19.99
$20.00 to $60.00
$61 to $99.99
Certification Courses can last between 2 and 8 weeks, and are 4 hours a day Monday through Friday. Will you able to attend each class during the course duration?
If portions of the certification course is unpaid are you willing to complete a certification course with these parameters?
Do you have any Customer Service/Call Center Experience?
1 to 2 years
The position will require you to work a minimum of 15 hours per week, with some weekend hours required, are you able to meet that requirement?
Do you posses any of the following Traits? (Select all that Apply)
You will be responsible to provide all equipment needed are you,
Able to provide my own equipment
Not able to provide my own equipment
Are you able to obtain the following before your certification class starts and you begin taking live calls? (Select all that Apply)
Desk top Computer or Laptop computer that can be hard wired to a modem (before certification class starts)
High Speed Internet (before certification class starts)
USB/Gaming Headset (before certification class starts)
Land Line phone with no caller ID, answering Service or fax capabilities (before live calls are taken)
Phone/Headset (call center phone dial pad or phone system)(before live calls taken)
Willing to obtain items needed
If there is a $19.75 platform usage fee deducted from each pay so that you are able to access the platform that you will use to do this job. Are you willing to pay this fee?
Agents that are accepted to partner with Pratt's Answering Service have a short window to complete the registration on the platform needed to perform this job. When do you plan to register
The day I am offered
Within 24 hours of the offer
Within 3 to 5 day of the offer
Within 7 to 10 days of the offer
Enrollment in a Client specific "certification course" is required to be complete within 8 weeks after registration in order to maintain a relationship with Pratt's Answering Service. When do you plan to enroll?
1 to 2 weeks
within 30 days
30 days or more
Please provide any questions or comments that you may have, so that we can address these during a phone interview.
By submitting your application, you agree that all of the information you have given us is accurate and true. You must complete ALL FIELDS. We will respond to all applications submitted. After completing the application you will receive an email from firstname.lastname@example.org within 48 hours that will let you know if you have been chosen to move forward in the interview process or if you have not met the criteria to move forward. Please watch for this email for if you are chosen to move forward in the interview process you will be given a selection of several dates and times that you will be able to choose from in order to set up a phone interview. .
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