• Wholesale

    Wholesale

    New Account Application
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  • Please read through our store policies on the next page.  Once you have, you can sign and click submit.  We will not receive your application unless you click submit on the next page.  If you have any questions about this form or do not hear from us within 2 business days after submitting this form, please reach out to us at wholesale@apoterra.com

  • WHOLESALE STORE POLICY AGREEMENT

    Please read and sign. Buyer/stockist refers to business listed on page 1 (you!).
  • ORDER MINIMUM   

    All orders must meet a $125 minimum. We reserve the right to cancel or edit orders not meeting this minimum after contacting you.

    Exception to our low order minimum is if stockist requires any special ticketing such as unique bar code stickers, special packaging requests/materials, or requires the use of a special dashboard/system to place and manage orders.  In this case, the minimum for orders is $1000.

  • PLACING AN ORDER


    Option 1: Access our wholesale website www.apoterrawholesale.com  (password "blossom!")  You must have an approved account to place an order on wholesale wesbite. An account will be created for you and we will contact you with further intructions once we receive this form and approve you as an Apoterra stockist.

    Option 2: E-mail your purchase order to wholesale@apoterra.com

  • PAYMENT


    Orders must be paid in full by credit card, check, or PayPal prior to fulfillment for all opening orders.  After showing good faith, you may request a Net 30 agreement by contacting us at wholesale@apoterra.com

  • FULFILLMENT


    Orders are fulfilled within 3-5 business days unless notified otherwise. Backbar sizes are made to order and may take an additional 7-14 business days to ship.

  • ADDITIONAL SHIPPING FEES, TAXES, CUSTOMS, DUTIES & BONDS

    Buyer/Stockist agrees to pay all fees and surcharges associated with shipping of goods to their customers, vendors, or distribution warehouses. Any additional taxes or duties that may be levied at the local or federal level due to government decree are the sole responsibility of the Buyer/Stockist. Calculating, collecting and remitting the applicable sales tax are the responsibly of the Buyer/Stockist; if you have a business office in the US, we MUST have a Valid Reseller’s Permit Number (issued by your state sales tax board) on file in order to waive sales tax on goods sold to any US-based Buyer/Stockist.

  • TESTERS


    Testers are for brick + mortar stores only at a reduced rate with orders of 6 or more of a particular SKU. If you would like more than 1 tester (for multiple stores) or are an e-commerce store and would like testers to create samples or for other marketing purposes, please contact us at wholesale@apoterra.com. wholesale@apoterra.com. 

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    BACKBAR

     

    Backbar sizes are for aestheticians and spas only - to be used for skincare services and are not for resale.  Backbar sizes are made to order and may take an additional 7-14 business days to ship.

     

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    SAMPLES

    We offer a 10% discount when you purchase 5 or more samples. This discount applies automatically to qualifying orders at checkout. Samples sizes are not for resale. To be used for promotional purposes only. Have an idea for a great Apoterra promotion? Let us know, we’d be happy to help!

  • QUARTERLY FRESHNESS GUARANTEE

    By being an Apoterra stockist, you agree to participate in our quarterly freshness audits. The purpose of these is to ensure that your customers are purchasing the freshest and most effective products. The audits are in essence inventory checks. If you have any stock that is too old to sell, we will swap those items for fresher units free of charge. 

     

    How it works

    You will receive an audit form via email at the beginning of each quarter. We request that you complete and return the form below within 2 weeks of receipt. Upon review, we will inform you of which products (SKU + Batch #) are close to or past their sell by date and therefore need to be removed from the shelf. We will also email you a prepaid shipping label to ship those items back to us.

    You will then have a choice to either exchange these products with fresher products of the same SKU (which we will ship to you free of charge), or to accept store credit for the value of those items to be used towards your next order. In order to receive your store credit or product swap for unsold and unopened products, you must return them to us with the return label sent to you via email.


  • DAMAGES/RETURNS/EXCHANGES


    Damages and shortages must be reported within 10 business days of delivery date.

     

    We do not accept returns of merchandise. Under special circumstances a store credit may be issued. All credits issued may only be applied towards future orders.

     

    Having said this, our goal is 100% customer satisfaction.  If you or your customers are unhappy with our products for any reason, please contact us!

  • COLLECTIONS


    In the event Apoterra Skincare must use collection efforts to collect amount due, Apoterra Skincare shall be entitled to recover reasonable attorney fees and collection costs and interest at the rate of 1.5% per month on any amount due.

     

  • SELLING ONLINE


    This agreement hereby grants Buyer/Stockist the exclusive right to sell Apoterra Skincare products on the Stockist website hereby listed:

                                                                       

    All further referral to stockist website will refer to this website.  Buyer does not have the rights to sell Apoterra Skincare products on any other online platform or website without written approval, including but not limited to platforms such as Ebay, Amazon, and Etsy. Reseller will make every possible effort to maintain adequate trademark, patent, and copyright protection of Seller’s intellectual property on the stockist website.

     

  • RETAIL PRICING

    All Buyers/Stockist agree to sell Apoterra Skincare products at least at suggested MSRP.  Selling Apoterra Skincare products at a lower price than suggested MSRP is prohibited. We will not tolerate predatory pricing or allow our Resellers to flood the market with low prices in order to drive away other competitors. Exceptions are seasonal or promotional sales, or closeouts. Ongoing sales without end are not considered legitimate exceptions.

     

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    BRANDING / TERMS OF USE

    Seller authorizes Buyer/Stockist to use our name and logo in respectable marketing and sales literature relevant to our product line. Reseller agrees without liability that we may terminate this Agreement at any time if Reseller is using our products, name, or logos in association with unsolicited commercial e-mail (“spam”), morally objectionable, or illegal activities. All name changes to product lines must be authorized by seller before usage in commerce begins. To help maintain a favorable product line reputation, vendors will provide Seller with copies and/or links to relevant marketing materials generated and utilized by Reseller.


    TERMS OF USE: MATERIALS

    All authorized Buyer/Stockist have exclusive access to, and approved usage of product samples, knowledge database, copy, high resolution images, and logo. Reseller understands that Seller retains ownership rights to any and all of the aforementioned materials, including other forms of intellectual property not specifically listed. Buyer/Stockist may not alter the materials in a way that derogates or cheapens the product line or Seller.


    PRODUCT CLAIMS

    Truth in advertising and accuracy of product descriptions are essential for credibility to be maintained in the marketplace. Buyer/Stockist must not exaggerate or fabricate pertinent product claims in any way. Buyer/Stockist must make every possible effort to have their customer support team explain product features, benefits, and functionality to consumer, to the best of their abilities. Seller reserves the right to change, modify or update the materials as the product line evolves. To maintain consistency and avoid confusion with customers, Buyer/Stockist must update their relevant advertisements and marketing materials, if functionally applicable, within 30 days of receiving notification of that change by manufacturer.


    CONFIDENTIALITY

    It is understood and agreed to that the discloser of confidential information may provide certain information that is and must be kept confidential. To ensure the protection of such information, and to preserve any confidentiality necessary under patent and/or trade secret laws, it is agreed that the Buyer/Stockist shall limit disclosure of any materials marked ‘Confidential Information’ within its own organization to its directors, officers, partners, members, employees and/or independent contracts (collectively referred to as “affiliates”) having a need to know. The Reseller and affiliates will not disclose the confidential information obtained from the discloser unless required to do so by law.

    The Confidential Information to be disclosed can be described as and includes:

    Invention description(s), technical and business information relating to proprietary ideas, patentable ideas and prototypes, trade secrets, drawings and/or illustrations, patent searches, existing and/or contemplated products and services, samples, photographs, business documents, research and development, production, costs, profit and margin information, finances and financial projections, customers, clients, marketing, and current or future business plans and models, regardless of whether such information is designated as ‘Confidential Information’ before, after, or during the time of its disclosure.


    LIMITATIONS OF LIABILITY

    In no event shall Seller be liable to Buyer/Stockist or end user for any lost profits or savings, consequential, incidental, special or punitive damages arising from use, misuse, or inability to use products purchased from seller. Buyer/Stockist officially agrees to indemnity, defend, and hold harmless seller, employees and affiliates, and their respective successors from any liability, lost, cost, damage, expense, or payment (including reasonable attorney fees) incurred by Buyer/Stockist for failure to pay tax bills, 3rd party shipping invoices, custom house brokerage charges, duties, fuel surcharges, chargeback fees, return check fees, fraudulent orders, or customer refunds.


    DURATION & TERMINATION

    The term of this Agreement will begin upon your being approved as an authorized vendor, and will end when terminated by either party. Either party may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your website, all links to our site, and all trademarks, images, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Agreement. You are still eligible to receive vendor support until unsold inventory is liquidated, or warranty expires (which ever is less).


    GOVERNING LAW

    This Agreement shall be construed in accordance with the laws of the State of New York, except as to its provision relating to the conflicts of laws of choice of law. The parties hereto hereby irrevocably consent that the venue of any action related to this Agreement and permissible under this Agreement shall be solely in the state and federal courts located in NY, NY, and the parties hereby consent to the jurisdiction and venue of the such courts and agree to remove this Agreement from any applicability of the U.N. Convention on Contracts for the International Sale of Goods

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