Terms and Conditions of Agreement
Non-Refundable Deposit Information
Your deposit and signed portraiture contract commission SBP as your photographer. The contract and deposit are a requirement for booking. Your deposit is a non-refundable fee that is deducted from the overall balance of your session type. before.
Final Payments & Invoices
Your session is due the day of the session. If you prefer to pay your collection via cash or check, let me know in advance and I will collect this upon arrival at your session. Otherwise, I send a PayPal invoice two days before your session. Your 14 day turnaround time for proofing does not begin until your final payment has been received.
Sessions that remain unpaid after this period will be subject to a $30/day late fee. If that window passes, the images from the session will be permanently deleted after 4 weeks without further notice. All sessions and products will have Texas sales tax applied at a rate of 8.25%. No part of any order, including viewing the gallery, will be delivered until the balance is paid in full.
Deposit fees are non-refundable yet they are transferable with 72 or more hours given. This means you may transfer your deposit to another date if 72 or more hours are given. If you cancel with less than 72 hours’ notice, you forfeit your deposit fee and may not reschedule without a new deposit fee. If you must reschedule, the date is moved to your choice of the next three available dates. I cannot guarantee your original day or the week or time will be available though I do my best to accommodate. Re-scheduling due to bad weather may occur at my discretion only.
After the client reschedules for a second time a new non-refundable deposit is due to move forward with the rescheduling. If a client reschedules a third time, the session is due in full.
What is Soft Proofing?
SBP practices soft proofing on all galleries. Soft proofing means light edits are applied to the top images from your session. This allows me to retouch only the chosen images while showcasing many different images from which you'll select. Full edits such as skin smoothing, eye sharpening, teeth whitening, etc., are completed once you have selected your favorite images. Professionally enhanced final edits are finished within 3 business days after you select your images.
When You Receive Your Proofing Gallery:
14 days after your session takes place you will receive a password protected private proofing gallery of digital files. You have 7 days to make your selections. After 7 days the gallery will expire and there will be a $50 reactivation fee to open your gallery again. Remember: this turnaround time is for invoices that are paid on time. If you have fulfilled your invoice at a later date you will receive additional late fees added to your invoice as well as push your proofing gallery back by the number of days you were late.
Option to Purchase Rush Editing:
If you would like to receive your gallery before the 14-day deadline you are welcome to purchase rush editing for an additional $200 (plus tax). You will receive your gallery within one business day
Option to Add Additional Digital Files to Your Package:
Your session comes with the number of digital files listed in your package. If you are interested in additional digital files, clients may purchase them once they have received the proofing gallery, which is available two weeks after your session takes place. All digital files at SBP are full resolution and may be printed as large as you wish. There is no obligation to purchase additional files, it is simply available if you’re interested in these.
· $40 per la carte file
· $150 for a grouping of 5
· $200 for a grouping of 8
· $350 for the entire gallery shown
Screenshots of Gallery Are Prohibited:
When viewing your proofing gallery please do not screenshot the images. This is image theft as the copyright remains with SBP. SBP reserves the right to cancel contracts based on screenshots with zero refund per this violation. SBP also reserves the right to permanently delete the session if the client chooses to steal images from the gallery.
Retouching & Professionally Enhanced Portrait Policy:
SBP includes standard editing such as white balance adjustment, skin smoothing, eye sharpening, removing trash or odd objects from the background. Complex editing, outside of the standard included edits, such as body slimming and contouring, body modification, removal of scars, heavy blemishes, braces removal are subject to an additional quote of $25 per image.
Digital Download Policy
Once you receive your final gallery you have 30 days to download these images. After 30 days, the gallery is closed. There is an archival fee of $50 to reopen the gallery if the window passes. I hold onto final copies of edited jpegs to 12 business months. Clients are responsible for safely archiving their images into the cloud, onto an external hard drive, and also a computer of their choice for safekeeping. You will receive a list of three free cloud storage options you might consider.
Clients who are 30 minutes or more late to their session will be automatically rescheduled to the next available date. A new contract & non-refundable deposit will be due in order to secure a new appointment.
Sarah Borchgrevink Photography is not liable for the print quality from labs other than the recommended list you will receive. If you are interested in top quality heirloom items, there is the option to also purchase archival products from Sarah, though there is no obligation. Labs such as Shutterfly, Walgreens, CVS, Target, Wal Mart, and other of the like are poor quality and will not match the colors on your screen. I recommend using consumer labs such as Mpix, Artifact Uprising, CG Pro, and ZNO.
Weather Policy for Outdoor, Natural Light Portraiture Sessions
If it is not possible for a session to take place on a scheduled day due to weather, Photographer and Client will reschedule on an agreed date at the earliest date possible, with no additional charge. Sessions are rescheduled for the next available business date if the rain percentage is 50 percent or higher on the hourly report in the zip code you session location takes place. The forecast is checked via www.weather.com
Cooperation & No Show Policy
The photographer is not responsible if Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to details not revealed to Photographer. If Client and/or key individuals fail to appear to a scheduled portrait session, the session is non-refundable. The session can be rescheduled at the original portrait collection fee.
In the unlikely event that Client is completely dissatisfied with the final results based solely on personal preference, Photographer will reshoot for the original session fee. The client is then able to order prints/digital files from the second portrait session only. In the unlikely event that the finished product from a portrait session is unusable due to technical problems, (camera failure or exposure problems), Photographer will reshoot at no additional charge.
Copyright Remain with Sarah Borchgrevink Photography, LLC
All photos created by Sarah Borchgrevink Photography are copyright protected. It is a violation of federal copyright law to copy, scan, or allow photographs created by Sarah Borchgrevink to be reprinted, duplicated, digitally reproduced, copied, scanned, or altered digitally or otherwise, without Sarah Borchgrevink's express written permission. The client may print (on their own) their personal photographs. The negatives/digital files remain the sole property of Sarah Borchgrevink and will never be given or sold.
Sarah Borchgrevink agrees to grant these image rights to the client with a non-exclusive, limited, perpetual license.
This license allows the client to do the following with the images:
i) Display the images;
ii) Print the images;
iii) Upload, email, or electronically transfer the images or files; and,
iv) Publish the images on personal websites or social media websites
*This applies only if giving Sarah Borchgrevink Photography credit. A description must be made by the client stating ‘Photo by Sarah Borchgrevink Photography'.
Unedited or Raw Files:
Unedited or RAW images are not available under any conditions. Raw files (.cr2) are discarded once final edits of your session are complete.
JPEG Storage of Sessions:
Sarah Borchgrevink Photography, LLC will store final edited JPEG files for 12 months after your session. Clients are responsible for downloading their session and it is recommended you safely archive your session into the cloud for safe keeping. Sarah is not responsible for clients who fail to save their images properly.
It is recommended you download your images immediately.
Travel expenses such as parking, shipping, or destination fees must be reimbursed to the Photographer and will be added to the balance due before the session. Travel fees are pre-determined and will be set out in the final payment total. Clients are responsible for all location fees and permits. Travel fees are listed on the location list provided to you.
Images are edited at the Photographer’s discretion and delivered digital files do not include all images shot. Unedited photos are not available under any circumstances. The Photographer reserves the creative rights to edit and release only those images deemed creditable as professional in quality and within the photographer’s artistic spectrum. By signing this contract, the client is aware of the style of photography that Sarah Borchgrevink produces.
Unforeseen Circumstance Clause
If Sarah Borchgrevink cannot perform this agreement due to a fire, casualty, strike or other civil disturbances, Acts of God, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, or due to the photographers illness, then Sarah Borchgrevink shall return any amounts of money paid by the client but shall have no further liability with respect to the agreement. A list of no less than 3 professional photographers will be given to the client so the client may make further arrangements for their photography needs. This limitation of liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, compact flash card malfunction, lost in the mail, or otherwise lost or damaged without the fault on the part of Sarah Borchgrevink.
Baby Plan Membership:
The baby plan membership consists of a posed newborn session, 7-month sitter session, and finishes with a 12-month cake smash and bubble bath session. Clients receive a discounted rate for booking multiple sessions together. You also have the option to add an outdoor maternity session or studio maternity session. Your sessions must be used in a 12 month period and may not be substituted for any type of session (i.e. family, maternity, etc)