Terms and Conditions of Agreement
Non-Refundable Deposit Information
Your deposit is a non-refundable fee that is deducted from your overall collection balance, listed above. Your deposit and a signed contract are due within 24 hours, otherwise, the appointment becomes available again. When booking with Sarah Borchgrevink Photography, you select a collection. Your collection choice is due the day of the session. If you prefer to pay your collection via cash or check, let me know in advance and I will collect this upon arrival at your session. Otherwise, I send a PayPal invoice two days before. Sessions that remain unpaid after this period will be subject to a $30/day late fee. If that window passes, the images from the session will be permanently deleted after 4 weeks without further notice. All sessions and products will have Texas sales tax applied at a rate of 8.25%. No part of any order, including viewing gallery or sneak previews, will be delivered until the balance is paid in full. Final copies are completed 2 weeks after your final invoice is paid.
Deposit fees are non-refundable yet they are transferable with 72 or more hours given. This means you may transfer your deposit to another date if 72 or more hours are given. If you cancel with less than 72 hours’ notice, you forfeit your deposit fee and may not reschedule without a new deposit fee. If you must reschedule, the date is moved to your choice of the next three available dates. I cannot guarantee your original day or the week or time will be available though I do my best to accommodate. Re-scheduling due to bad weather may occur at my discretion only.
After the client reschedules for a second time a new non-refundable deposit is due to move forward with the rescheduling. If a client reschedules a third time, the session is due in full.
Gallery Selections Via Private Proofing Gallery:
14 days after your session takes place you will receive a password protected private proofing gallery of retouched digital files. You have 7 days to make your selections. After 7 days the gallery will expire and there will be a $50 reactivation fee to open your gallery again. Once you make your final selections a new gallery of non-watermarked, full resolution digital files will be created for you. You have 3 days to download these images. After 3 days, the gallery is closed. There is an archival fee of $50 to reopen the gallery if the three-day window passes. I hold onto final copies of edited jpegs to 12 business months. Clients are responsible for safely archiving their images into the cloud, onto an external hard drive, and also a computer of their choice for safekeeping. You will receive a list of three free cloud storage options you might consider.
Please note it is against the studio policy of SBP to screenshot your digital proofing gallery. It is considered theft and is prohibited. SBP retains the right to terminate a clients contract due to screenshotting galleries.
Clients who are 30 minutes or more late to their session will be automatically rescheduled to the next available date. A new contract & non-refundable deposit will be due in order to secure a new appointment.
Sarah Borchgrevink Photography is not liable for the print quality from labs other than the recommended list you will receive. If you are interested in top quality heirloom items, there is the option to also purchase archival products from Sarah, though there is no obligation. Labs such as Shutterfly, Walgreens, CVS, Target, Wal Mart, and other of the like are poor quality and will not match the colors on your screen. I recommend using consumer labs such as Mpix, Artifact Uprising, CG Pro, and ZNO.
Weather Policy for Outdoor, Natural Light Portraiture Sessions
If it is not possible for a session to take place on a scheduled day due to weather, Photographer and Client will reschedule on an agreed date at the earliest date possible, with no additional charge. Sessions are rescheduled for the next available business date if the rain percentage is 50 percent or higher on the hourly report in the zip code you session location takes place. The forecast is checked via www.weather.com
Final Balance & Late Fees
Invoices are due the day of your session and will be sent to your preferred e-mail address 48 hours before the session takes place. Sessions that remain unpaid after this period will be subject to a $30/day late fee. If that window passes, the images from the session will be permanently deleted after 4 weeks without further notice. All sessions and products will have Texas sales tax applied at a rate of 8.25%. No part of any order, including viewing gallery or sneak previews, will be delivered until the balance is paid in full.
Final Delivery of Full Resolution, Digital Gallery
Final copies are completed 2 weeks after your final invoice is paid. No part of any order, including proofing gallery or sneak previews, will be delivered until the balance is paid in full.
What are proofing galleries?
Two weeks, or 14 days, after your session takes place, you will receive a private, password protected gallery of watermarked images so you may pick your favorite photos that come in your package. Once you have selected your images, the gallery will notify me and I will prepare a new gallery for you. The watermark will be removed and the images are the full resolution so you may print them as large as you would like. You will receive a list of great labs to use, too!
All digital files are given through private galleries. Unedited or RAW images are not available under any circumstances. A private gallery means the images are given through password galleries you may instantly download. Nobody else has access to these photos except for you or anyone you share your gallery with, such as grandparents
Option to Add Additional Digital Files to Your Package:
Your session comes with the number of digital files listed in your package. If you are interested in additional digital files, clients may purchase them once they have received the proofing gallery, which is available two weeks after your session takes place. All digital files at SBP are full resolution and may be printed as large as you wish. There is no obligation to purchase additional files, it is simply available if you’re interested in these.
· A la carte pricing of $30/digital file
· Grouping of 5 digital files for an additional $100
· The entire gallery for an additional $200
Cooperation & No Show Policy
The photographer is not responsible if Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to details not revealed to Photographer. If Client and/or key individuals fail to appear to a scheduled portrait session, the session is non-refundable. The session can be rescheduled at the original portrait collection fee.
In the unlikely event that Client is completely dissatisfied with the final results based solely on personal preference, Photographer will reshoot for the original session fee. The client is then able to order prints/digital files from the second portrait session only. In the unlikely event that the finished product from a portrait session is unusable due to technical problems, (camera failure or exposure problems), Photographer will reshoot at no additional charge.
Copyright Remain with Sarah Borchgrevink Photography, LLC
All photos created by Sarah Borchgrevink Photography are copyright protected. It is a violation of federal copyright law to copy, scan, or allow photographs created by Sarah Borchgrevink to be reprinted, duplicated, digitally reproduced, copied, scanned, or altered digitally or otherwise, without Sarah Borchgrevink's express written permission. The client may print (on their own) their personal photographs. The negatives/digital files remain the sole property of Sarah Borchgrevink and will never be given or sold.
Sarah Borchgrevink agrees to grant these image rights to the client with a non-exclusive, limited, perpetual license.
This license allows the client to do the following with the images:
i) Display the images;
ii) Print the images;
iii) Upload, email, or electronically transfer the images or files; and,
iv) Publish the images on personal websites or social media websites
*This applies only if giving Sarah Borchgrevink Photography credit. A description must be made by the client stating ‘Photo by Sarah Borchgrevink Photography'.
Unedited or Raw Files:
Unedited or RAW images are not available under any conditions. Raw files (.cr2) are discarded once final edits of your session are complete.
JPEG Storage of Sessions:
Sarah Borchgrevink Photography, LLC will store final edited JPEG files for 12 months after your session. Clients are responsible for downloading their session and it is recommended you safely archive your session into the cloud for safe keeping. Sarah is not responsible for clients who fail to save their images properly.
It is recommended you download your images immediately.
An example of standard editing is white balance adjustment, sharpening, removing trash or odd objects from the background, light and contrast adjustment. Complex retouching includes such changes as the removal of scars, body modification, or heavy blemishes. Complex retouching may result in an additional fee. For more complex editing, an additional fee and custom quotes are required. An example of complex editing is body slimming, or tattoo removal or makeup application via post-processing.
Travel expenses such as parking, shipping, or destination fees must be reimbursed to the Photographer and will be added to the balance due before the session. Travel fees are pre-determined and will be set out in the final payment total. Clients are responsible for all location fees and permits. Travel fees are listed on the location list provided to you.
Images are edited at the Photographer’s discretion and delivered digital files do not include all images shot. Unedited photos are not available under any circumstances. The Photographer reserves the creative rights to edit and release only those images deemed creditable as professional in quality and within the photographer’s artistic spectrum. By signing this contract, the client is aware of the style of photography that Sarah Borchgrevink produces.
Unforeseen Circumstance Clause
If Sarah Borchgrevink cannot perform this agreement due to a fire, casualty, strike or other civil disturbances, Acts of God, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, or due to the photographers illness, then Sarah Borchgrevink shall return any amounts of money paid by the client but shall have no further liability with respect to the agreement. A list of no less than 3 professional photographers will be given to the client so the client may make further arrangements for their photography needs. This limitation of liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, compact flash card malfunction, lost in the mail, or otherwise lost or damaged without the fault on the part of Sarah Borchgrevink.
Baby Plan Membership:
The baby plan membership consists of a posed newborn session, 7-month sitter session, and finishes with a 12-month cake smash and bubble bath session. Clients receive a discounted rate for booking multiple sessions together. You also have the option to add an outdoor maternity session or studio maternity session. Your sessions must be used in a 12 month period and may not be substituted for any type of session (i.e. family, maternity, etc)