DBS Salon New Guest

New Guest Questionare

Appointment & Waitlist Registration
Thank you so much for your interest in dbs Salon! We can't wait to help you with your hair journey. We specialize in making Low-Maintence look Fabulous. Our mission is to help you love your hair, your routine, and your style. We specialize in Curly, Wavy and Coily Cuts and Bespoke Haircolor.

Please skip any questions you're unsure of. Answering more helps us serve you better. We like to reserve the station just for you and knowing how much time to book for you is important for us to keep a timely schedule.

About DBS Salon
DBS Salon is owned by Sandra Moreno, a Redken Certified Colorist, Deva Advanced Stylist/Ambassador, and RëzoCut artist specializing in curly and natural textures. We are part of Triptych Studios Inc. and have multiple stylists available. You can request a specific stylist in this form and view their work on Instagram: @dbs_salon. All of our stylists are employees and work together as a team to help you feel and look your best.

Booking Process for New Guests
To ensure the proper time is scheduled, online booking is currently suspended for new guests but once you are seen we can turn on this feature for you. If we are not able to find you an appointment, this form will add you to our cancellation waitlist. When your name comes up, we’ll text you with an opportunity to book. If you did not upload a photo, our receptionist will reach out for one to ensure proper time is reserved for your visit.

Wait Times: Openings may be available immediately, but for longer services or evenings and weekend requests, the wait may be longer. Haircut and base color services may be available right away while highlighting or color corrections will need to be scheduled in advance.

Cancellations: We receive cancellations 2–3 days in advance (aligning with our 48 hour cancellation policy). We will reach out to you if your request fits the available time. This may allow you to book sooner than expected. If we need to fill an appointment quickly, we’ll post it on Instagram. Please follow @dbs_salon to stay updated!

Pricing: Prices range from Level 1 to Level 9 and are subject to change. View individual stylist pricing [here].

New Guests: First-time clients must add the "Extra Time/New Guest" service for an extended consultation. We schedule enough time for a consultation with every visit.

Eco Fee: A $3 ECO Fee applies to each visit to support our commitment to recycling 95% of beauty waste.

Returning Guest Appointments
To ensure availability for our existing gurests, we limit advance bookings to 12 weeks (3 months) for new guests. After your first appointment, you’ll be able to book up to 1 year in advance.

You may register for the ability to view your appointments and cancel them by sigining up on our website.

If you have any questions, feel free to reach out. We look forward to welcoming you to DBS Salon!

Text us directly if you have any questions! 408-874-6879

We will hold onto your information for 1 year. After 1 year please resubmit. Thank you for your patience!
Who should we book your appointment with? Please check all that apply You may view their work on our Instagram @dbs_salon (selecting individuals will also place you on their waitlist)*

Sandra Moreno (she/her) Lvl 7 Owner/Educator (no weekends)Mehr Hussain (she/her) Lvl 5 Cosmetologist (On Maternity leave)Sophia Briana (she/her) Lvl 4 CosmetologistEdellyn Moraga (she/her) Lvl 6 Cosmetologist/Educator (No evenings)Nelly Hernandez (she/her) Lvl 4 Cosmetologist (si habla español)Rian Moreno (they/he) Lvl 3 CosmetologistVanessa Guevara (she/her) Lvl 3 CosmetologistJennifer Warner (she/her) Lvl 1 Cosmetologist & BarberVina V Nguyễn (she/her) Lv1 Senior Associate Stylist by request onlyAlana Wynne O'Neill (she/her) Lvl 1 Associate Stylist by request onlyI am open to seeing anyone
What type of service(s) are you looking for? Select all that apply*

Haircut (I do not have wavy or curly hair)CurlyCutClipper CutPixie CutShort scissor cutGrey CoverageColor - Root or Toner MaintenanceCreative Color (vivids blue, green, pink, purple etc. )BalayageHighlightsAll over Color going LighterAll over Color going DarkerColor CorrectionStyling only
If your service request is not above, please describe what you are looking for. You can upload photos later on in this form.
What is your hair texture type? *
Not sure how to find your curl types? Try doing a Google Image search for "what is my curl type".
How long is your hair?*
For our timing, Super Short is boy short/pixie, Short is above your shoulders, Medium is to your collar bone and end of your shoulder blades, Long is between your shoulder blades to your belt line and Extra long is past your belt. We have 3 categories of haircuts to help us with timing. Our pricing is based on your length and density and our cuts include every texture even straight hair. Please note, you can be tight curly and fall in our Short to Fine curly cut or in our other lengths as well. Pull your hair straight to determine length. Please note - you might be booked for a short curly cut even if you have straight hair based on the amount of time we need for you.
What is your hair density type? *
This tells us how much hair you have.
What is your availability like? Evenings and Saturdays are most popular and will have a longer wait. We close at 7pm and many stylists take their last appointment at 5pm.*

MorningsAfternoonsEarly Evening or SaturdayAnytime
How did you hear about us?
What are your pronouns? *
she/her/he/him/they/them etc
Our salon has 2 floors. Are you able to go up stairs? *
Name*

First NameLast Name
Phone Number - Texting is preferred*

Area CodePhone Number
Email*
We will not sell your email or data. Submitting this form will allow me to send you our yearly newsletter and our reminder/confirmation emails once booked. You may opt out at any time. You may request to have your data deleted at any time.
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
We love to make sure your privacy needs are met, Do you wear a Hijab or have other privacy needs?*

YesNo
Please include a current photo of yourself. If you can not upload one here you may text it to us with your name and we can attach it for you. We need to determine to the best of our ability, density and length to ensure the proper amount of time is scheduled. If you wear a hijab please contact the salon directly to help us understand how much hair you have.

Browse Files
We don't need to see your face but it helps! We want to see how much hair you have and your hair/curl type. If it is not letting you upload please text us photos to 408-874-6879 and include your first and last name. Cancelof
CANCELLATION AND RESCHEDULING NOTICE:

If you need to cancel or reschedule your appointment, we require a minimum of 48 hours notice. Cancellations or changes made within this window allow us to offer your spot to another guest.

Late Cancellations & No-Shows:

If you cancel, reschedule your appointment with less than 48 hours notice, 50% of the scheduled services will be charged to the card on file. All No-Show's will be charged 100% of the booked services. A valid credit or debit card is required to secure all appointments. Your card will not be charged at the time of booking but will be used to enforce our cancellation policy if needed.

EMERGENCY EXCEPTIONS:

We understand that unexpected emergencies happen. Please reach out to us as soon as possible if you experience an unavoidable circumstance. While our policy applies to all situations, we review emergencies on a case-by-case basis. Please reschedule your appointment if you are ill.

Please reschedule your appointment if you are feeling unwell. This will be strictly inforced for our mutual safety.

We require a credit card to reserve your appoitment. It is very easy to create an online account with DBS Salon Online Booking where you can book, cancel and reschedule your appointments at any time. Please create your account and add your credit card to complete your appointment reservation. Please note, your card may be charged if you do not cancel within our 48 hour cancellation policy as stated above. If you are having problems creating your account, please ensure that you are not using an auto-generated password and that you are following all password requirements. DBS Salon uses the best in merchant processing. If you need to see our merchant privacy and security information it is located Here.
Please sign below to let us know you understand and agree to the 48 hr Cancellation and Credit Card Policy. A late cancellation will result in a 50% fee and a no-show will be charged the 100% full reserved time. If a valid card is not on file- you will be sent an invoice via email and text.*

Clear
Please tell us what products you are currently using at home and how often you wash and style
Shampoo, Conditioner, Styling, heat protectant etc.
Have you ever used any of our product lines such as Innersense Organic Beauty, DevaCurl, Bouclème or other Curl Specific Products? Or had a dry cut like Deva/Curly Cut/RezoCut? What was your experience like?
We proudly carry Innersense Organic Beauty, DevaCurl, Bouclème and Redken Products. If you have allergies and need to use your own products we understand and invite you to bring them. Our skin is our largest organ and skin sensitivities are real! All our stylists are trained by Sandra with Curly hair. Not al of our stylists are DevaCurl or RezoCut trained. Sandra is a Deva Curl Educator. Sandra and Sophia are Rezo trained. Sophia, Mehr and Rian are also DevaCurl Inspired Stylists.
Will you be getting Coloring services? If so please be sure to fill out the patch test waiver at the bottom of this form if you DO NOT wish to have a patch test done. If you are not receiving color services you may skip the questions related to chemical services.
A patch test should be preformed 24 hours before your color service.
How often do you like to come in?
Most Medium Length haircuts are booked every 12 weeks
Do you have color treated hair?
When was your last chemical service?
Mark all that apply within the last 5 years

Salon ColorBleach/LightnerHome ColorRelaxerColor Depositing Shampoos/ ConditionersHenna ColorKeratin TreatmentColor RemoverHair Lightening Sun SpraysPermVivid Color
Have you ever had an allergic reaction to Hair Color or Hair Care products? If yes please describe below and list what you are allergic to if know the ingredient(s). If you wish to forego the 48 hour patch test to receive a chemical service please let your stylist know and we will have a waiver form for you to sign. Please type in your name and indicate any allergy so that we know you have read this portion of the form. *
In the last year have you had surgery with general anesthesia?

Yes - *I understand that anesthesia can affect my hair color resultsNo
Are you currently Pregnant or have givin birth in the past year?

YesNo
Are you currently taking prescribed medication?

Yes -*I understand that certain medications/drugs can affect my hair color resultsNo
Please include a photo of yourself and inspiration photo of what you may like. You can also text this to 408-874-6879

Browse Files
This lets me know a little more about you and what you like! This is a MUST for Blonding/ highlighting and creative color appointments. Our Remote Reservationists will contact you if a photo is not provided. Cancelof
These next questions help me know a little more about you and your lifestyle. Feel free to skip any you are unsure
What do you do for a living?
What do you do in your spare time? What are your hobbies?
How would you describe your personal style?
Dear valued guest,

If you have chosen to receive a chemical service with us. We pride ourselves on our high level of skill and our long lasting relationships with our guests. Here are some tips that can make your service results more successful:

1) Chemical services can have varying results based on your individual hair.
2) It is extremely important that you make your stylist aware of any and all other processes you have used on your
hair.
3) Your clothes may be exposed to the chemicals and products despite our best efforts to protect them. If you would prefer, you can dress down into a smock to avoid this risk.
4) There is a risk of your jewelry (earrings and necklaces) being damaged or lost during your service. We recommend you remove them before your service.
5) Please feel comfortable contracting DBS Salon at anytime after your service if you have any questions or concerns.

Liability Waiver

I have been made aware by a service provider of DBS Salon (Triptych Studios Inc) that I am choosing to receive a chemical or color service. I have made my service provider aware of all of the processes I have used on my hair in the recent months/years to assist in their assessment of my hair's current status and the process that I need to achieve my desired results. I realize that this is very important information and that any information I withhold regarding my previous processes will increase my chances of damage and the potential for unpredictable chemical reactions. Chemical processes may cause some damage to the integrity of my hair. There are products recommended to improve the health of my hair as well as maintain the results after the service. I am aware that my technician has been trained in the service technique and that they will do their absolute best to create the best results and therefore I will not hold liable DBS Salon (Triptych Studios Inc) or my Service Provider if the process has unexpected or undesired results.

I understand that there is a required/recommended 48 hour patch test recommended by my service provider and product manufactrurer. By signing this form I agree to not hold liable DBS Salon or my technician if any allergic reaction may occur if I choose to forego this step.
Signature*

Clear
THANK YOU FOR MAKING IT THIS FAR! After you hit submit, your form goes to our remote reservationist team. Once we reach your name, we will text you with an opening. If you would like an update on the wait time of your request, Please text the salon at 408-874-6879. For openings with less than 24 hours notice, we will post on our Social Media Accounts. We are not booking new guests more than 12 weeks in advance.

DBS Salon is located in Kifer Commerce Park , 1296 Kifer Rd #601, Sunnyvale CA 94086

Instagram @dbs_salon

Facebook @dbsSalon

TikTok @dbssalon

www.dbssalon.com
Should be Empty:

New Guest Questionare