04.Agency Orientation 2020 Contractors

Review policies and procedures and mandated minimum training literature. All agents are responsible for knowing and understanding this information.

All policies are here: http://www.watchingfish.com/the-legal-stuff

Mandated training resources are here: http://www.watchingfish.com/mandated-minimal-training

All answers to questions are found on these two pages.

Our agency orientation video: click here.

I have watched and understand the orientation video. I understand that the monthly meetings mentioned are on hold currently but there is monthly digital training.

Yes

Name*

First NameLast Name

Email*

example@example.com

If there are questions regarding a client I am responsible for providinginformation upon request of Angels Service LLC within 24 hours in order toprotect the security of a client's well-being and that results of service plansare being provided.*

Whose responsibility is it to make sure independent contractors documentation is upto date?*

If at any time credentials or client reviews are out of date then my contract isofficially out of compliance and I am not eligible for pay as this jeopardizesclient's well being, impacts communication, and presents myself as anineligible contractor therefore checks will be held until all elements of thecontract are active. My contract may be terminated if I am out of compliance.Any time my independent contract is out of compliance I will default tovolunteer status. *

By working with any client I attest that I have read all available information in their file as there file functions as each client's person specific training. *

I am responsible for managing the units of service allotted to my business. Theymust last the whole service plan. If I use them in a way that does not the lastthe whole plan I am contractually obligated to complete the service plan timeand provide the services even though there would no longer be funding.*

What is the direct link where all the policies and procedures and resources, that I must know and abide by as they constitute my mandated minimal training be found? I understand that by volunteering or contracting with Angels Service LLC that I will read and understand the information provided prior to working with clients.

Is it important to understand that some clients may be extra sensitive to illnesses and therefore conversations regarding sick policies are vital to protect a client's well-being*

Please review the policy on respect and describe a way to be respectful to a client: http://www.watchingfish.com/client-respect

An adult as a guardian that means that they are equivalent to a minor child andhave the same rights / restrictions of a minor child.*

What is HIPAA all about?

In the event of a conflict with a client who should the client be referred to?*

In the event of a grievance which will take place?*

If a restraint is preformed a GER must be filed every time, even if the restraint is less than a minute.

What is an incident that requires a report?

As an agent connected to Angels Service LLC I understand that within 60 minutes of everyone being safe by phone (if you don't talk to directly to someone a text AND voicemail must be sent along with an tlog) and a formal GER must be submitted within 24 hours for critical incidents. If the incident is NOT critical, within 24 hours a formal GER must be filed for all incidents. In addition to agency alerts I must also file reports with authorities in MANE incidents

Choose the example of a an EMERGENCY INTERVENTION (emergency= an event that is not planned for)*

Choose the example of a planned for SAFETY CONTROL PROCEDURE.*

A: When she gets upsets and bangs her head, give her a big bear hug and sing to herB: Grabbing a client to stop them from running in front of a car after they became afraid of a dog and ran away

It is okay to hold on to a clients money in between sessions.*

Select the true statement about fraud.*

Anymistake with billing is fraud and my contract will be terminated as there is noexceptions.Itis not fraud if I bill for a session if I go all the way to a client's house orother appointment location and they don't show up.Fraud can be accidental orintentional. If it is accidental I need to notify Angels Service LLC for acorrection to avoid penalty. If there is intentional fraud there is anautomatic fee for an audit and a contract termination.

BAA: stands for (This I part of your contract saying you are responsible for safe guarding information and the consequences if you don't )*

Business Associate AgreementBalancedAssessment ApproachBetterAnd Accountable

Any licenses required for your contract, such as massage therapy or any additional training documents you wish to provide. Files need to be easy to read and under 3MB

Browse Files

Child MANE Certificate

Browse Files

I understand if I want to drive my clients in my car, administer medication, or want to provide care for clients in my home there is additional credentials I need to provide and orientations that I must complete to provide these services. *

CPR and First Aide Certificate (children and adults

Browse Files

Adult MANE Certicate

Browse Files

I understand that there is monthly mandated training, this will cover review, updates, and other needed information so that we may all continue to do what we do.*

I understand and will complete monthly mandated training by the 11:59pm on the 20th each month. I can find this information at https://www.watchingfish.com/mandated-minimal-training (see below image)

I understand that on www.watchingfish.com I can find information about the company, rates of payment, policies, mandated training, etc. I understand that EACH SERVICE HAS A DIFFERENT RATE AND I MUST REVIEW THE RATE SHEET FOR DETAILS.*

Yes

I understand that contractors are reimbursed a month behind. All approved April services are reimbursed at the end of May, all approved May services are reimbursed at the end of June and so on. There is an entire section of the contract regarding reimbursed.*

I understand and agree.

I understand that Therap is used to for client files, secure communications, and data entry.

Yes, I understand and will review the videos and welcome documents I receive. I MUST SEND AN SCOMM TO SERENA AKINAHEW REQUESTING WELCOME DOCUMENTS.

BILLING

Important Note: The program is always always always A Direct Care Provision Submit Data Here. :) Keep in mind that all data sheets are written around regulations, service plans, client requests, and you. You as the contractor are able to customize each data sheet. Please submit any changes via Tlog.

STEP ONE, LOG ARRIVAL

I understand that I must visit EVV SELF CHECK IN. THIS IS NOT FOR BILLING, THIS IS FOR STATE REVIEW AND GENERATES A SYSTEM TIMESTAMP ON THE TIME WE ARRIVE

STEP TWO, COMPLETE VISITS AND NOTES WITH CLIENT VERIFICATION

I understand that I must visit LOGGING ISP DATA In order to learn out to enter data when I visit clients. (Family care givers and live in providers should reach out for alternative instructions)

STEP THREE, LOG DEPARTURE

I understand that I must visit EVV SELF CHECK OUT. THIS IS NOT FOR BILLING, THIS IS FOR STATE REVIEW AND GENERATES A SYSTEM TIMESTAMP ON THE TIME WE LEAVE

STEP FOUR, BILLING REVIEW AND CONFIRMATION

At the beginning of the month you will receive a billing summary. You will review clients, services, dates, and durations and confirm they are correct or return it with corrections. The most common corrections include the provider incorrectly entering the start/end times or not marking a session billable, administration programming the authorization incorrectly, unit over use, paperwork delay, and technology glitches (Therap didn't save the session).

How many steps are there for billing a service?

1234

Type your full name, this is your electronic signature. *

04.Agency Orientation 2020 FOR CONTRACTORS