SERDIA Upgrade / Registration Form

Attention, please be advised that beginning 5/17/2021 the following SERDIA registration and license file changes are taking place. First, the weekly SERDIA submission deadline will be Tuesday's at 5 PM EST on standard operating business weeks. All submissions after this time will be processed on the following week's license file update. Second, the weekly license file update will now be posted on Thursday of each week. Please plan accordingly.

This form is for exclusive use by DEUTZ distributors, their dealers and contractual rental accounts recognized by DEUTZ Corporation in North and South America.

The DECOM Interface used with the SERDIA software is serialized and assigned to a dealer or end user. SERDIA activity is collected and this data can be used to determine who made changes resulting in an engine no longer meeting emission regulations. Protect your business and yourself from any liability by assigning DECOM serial numbers to the appropriate dealer and or end users.

The DECOM serial number is located on the back label and consists of the digits to the right of the dash, see depiction below:

New DECOM Interface

To obtain a new Interface, order part number 0293 7571. This interface will come with User Level One functionality, suitable for an end-user. This license will expire in 12 months, at which point the user will have to purchase a new license, see "End User License Renewal" below.

If the Interface is intended for Distributor or Dealer use, CC2 or CC3, you must record the serial number of the interface, once you have received it, and complete this form requesting an upgrade based on the competency class of the assigned dealer. Distributor and dealer interfaces will have their license set up to renew each year with the payment of the combined service fee.

SERDIA User Levels:

SERDIA User Level 1: End-user & Independent dealer level access

Operation and maintenance, View engine operation parameters, Exhaust after-treatment, Fuel System, View, and clear error memory; Note: (Cannot reset EEPROM or PRV counter)

SERDIA User Level 2: CC2 Dealer Access

Access to exhaust after-treatment testing and Regeneration, Fuel system testing including injector tests & IQA codes, Compression test, EEPROM and PRV counter reset, Accelerator pedal calibration, Access to several use cases for diagnostics on injection system and after-treatment, Web Services to download and program datasets.

SERDIA User Level 3: CC3 Dealer Access

Functions from levels 1 & 2 above, Addition of Extensive diagnostic capabilities, Graphing, Trip recorder, Online access to wiring diagrams

DEUTZ reserves the right to change and or modify these user functions at any time without any prior notice.

Replacement Interface

If a replacement interface is needed for one that has been damaged or lost, you will need to order a replacement unit using part number 0293 7571. This unit will come without a user license. Once it arrives you will need to record the new interface and old interface serial number along with a copy of the invoice from purchase on this form to have the license transfered to the new unit. Once the information has been received and processed the form will be forwarded to the parts department to issue a $150 credit for the replacement interface purchase.

End User License Renewal

End users must renew their license yearly through a distributor. The distributor will order the license using part number 030 8766. The distributor must then submit this form and attach the paid invoice where they have billed the end user for the renewal.

To whom does this DECOM belong?*

End User/Customer/Independent Rental CompanyRental/GSE National AccountsFleet Service Agreement AccountsOEMDEUTZ Authorized Distributor/DealerAuthorized DEUTZ Engineer (OEM and Distributor only)

Is this for a JLG contracted dealer*

YesNo

Internal or ASA*

Internal UseAligned Service Agreement

Competency Class*

DistributorCC3 Full-Service DealerCC2 Limited-Service Dealer

Level 2 Affiliate Program Upgrade (Additional Cost Associated)*

YesNo

***STOP***

If you are wishing to inquire about the SERDIA Affiliate Program, please have your DEUTZ Distributor contact their Territory Service Operations Manager to discuss your eligibility. The TSOM will provide the appropriate web form link to complete the process.

Advance Service Options

YesNo

Do you agree to only to use this Interface for internal use?*

Yes

Do you agree to NOT create any training documentation with screen shots, which do show the Interface Number?*

Yes

Do you agree to NOT rent this interface to your colleagues?*

Yes

Do you agree to inform DEUTZ immediately if this Interface is lost or stolen?*

Yes

Choose the basic options you wish to execute with the completion of this form*

Renewal of user licenseRegister new DECOM serial numberDECOM interface user level changeTransfer existing license from an old interface to a new replacement interface

If you are receiving a message that your license needs to be updated or has expired, this may be referring to the bi-annual required license file update that is required on February 1st and August 1st of each year.

Please go to https://serdia.deutz.com/serdia2010 and download an up-to-date license file before proceeding with the submission of this form.

If an end user is receiving a message that their license needs to be updated or has expired, this may be referring to the bi-annual required license file update that is required on February 1st and August 1st of each year.

Please instruct them go to https://serdia.deutz.com/serdia2010 and download an up-to-date license file and verify their license expiration date before collecting renewal fees and proceeding with the submission of this form.

Do you want to register multiple interfaces?*

YesNo

Do these Interfaces reside at different location?*

YesNo

Date

Submitter Name*

First NameLast Name

Submitter Email*

example@example.com

Signature*

Clear

Billing Business Name*

Billing GPA #*

Can be same as owner

Billing Business Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry

Billing Business Phone Number*

Area CodePhone Number

Owner Business Name*

Owner GPA #*

If no owner GPA available use billing GPA#

Owner Business Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

DECOM Interface Serial Number*

Interface Assignee*

First NameLast Name

Assignee Email*

example@example.com

Assignee Phone Number

Area CodePhone Number

User Level

Old DECOM Serial Number*

Attach Customer Paid Invoice for 0030 8766*

Browse Files

Attach Customer Paid Invoice for 0293 7571*

Browse Files

Attach Customer Paid Invoice for 0293 7571*

Browse Files

Attach Customer Paid Invoice for

Browse Files

Distributor or Direct Dealer PO #*

Additional notes

SERDIA Upgrade / Registration Form

Billing Info

Owner Info

DECOM Hardware

Multi DECOMS