SERDIA Upgrade / Registration Form

Attention:

This form is for exclusive use by DEUTZ distributors, their dealers and contractual rental accounts recognized by DEUTZ Corporation in North and South America. If you are a DEUTZ customer with access to SerDia, please contact your local DEUTZ Distributor for assistance, link for the sevice locator below.  For OEM users, please contact your DEUTZ Sales or Service representative for help with registration.

Service Locator

The DECOM Interface used with the SERDIA software is serialized and associated to a dealer or end user location. Each Interface will be assigned to a specific user and eash user can only be assigned to one Interface. SERDIA activity is collected and this data can be used to determine who made changes resulting in an engine no longer meeting emission regulations. Protect your business and yourself from any liability by assigning DECOM serial numbers to the appropriate dealer and or end users. 

The DECOM serial number is located on the back label and consists of the digits to the right of the dash, see depiction below:

                                  

New DECOM Interface

To obtain a new Interface, order part number 0293 7571. This interface will be received deactivated and will need to be registered, using this form, to the individual that will be using it. For endusers, this form must be submitted by the Distributor selling the tool, you are required to pay the annual license fee, the license will expire in 12 months from date of activation, at which point the user will have to purchase a new license, see "End User License Renewal" below.

If the Interface is used by a Distributor or Dealer, any submission for that interface will trigger an updated renewal date.  If no such request is recieved in a one year period your renewal date will be reset with the submission of your annually required Form 2 submission.  Withour this submisson your tools will be subject to deactivation.

SERDIA User Levels:

SERDIA User Level 1:  End-user & Independent dealer level access

Operation and maintenance, View engine operation parameters, Fuel System Overview, View error memory; Note: (Cannot reset EEPROM or PRV counter)                                                   

SERDIA User Level 2: CC2 Dealer Access 

Access to exhaust after-treatment testing and Regeneration, Fuel system testing including injector tests & IQA codes, Compression test, EEPROM and PRV counter reset, Accelerator pedal calibration, Access to several use cases for diagnostics on injection system and after-treatment, Web Services to download and program datasets.

SERDIA User Level 3:  CC3 Dealer Access

Functions from levels 1 & 2 above, Addition of Extensive diagnostic capabilities, Graphing, Trip recorder, Online access to wiring diagrams

DEUTZ reserves the right to change and or modify these user functions at any time without any prior notice.

Damaged Interface

If an interface becomes damaged and you need to replace it, ensure that your submission is marks as,

• Transfer user from one interface to a new interface (used when Interface has been damaged)

If this selection has not been picked the original interface will remain active and be billed for renewal if billing is required for your organization.

End User License Renewal

End users must renew their license yearly through a distributor. The distributor will order the license using part number 030 8766. The distributor must then submit this form and attach the paid invoice where they have billed the end user for the renewal.