• Final Step - Onboarding

    Congrats on making it this far! This is the final step before you start receiving jobs.
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  • Proof of identity

  • Our run-down of common cleaning situations, how you solve them, and our cleaning guidelines & policies.

     Instructions:
    1. Please download and read our Service Provider handbook by Clicking Here. Read it thoroughly before proceeding to the quiz

    2. Watch each video in every section before answering the questions

    If you run into any issues please email us at support@cleanzen.com


    Please download and thoroughly read the Service Provider Handbook before proceeding below by Clicking Here: Service Handbook

     

     

  • Did you download and thoroughly read through our service handbook?*
  • What's the best way to earn that 5-star rating?*
  • What would you do when you first enter a customers home?*
  • What would you do if you broke or damaged something in a clients house?*
  • What is the best thing to do if you are late for a clean?*
  • What happens if you are late without notifying the customer?*
  • What happens if you cancel the job the same day or don't show up?*
  • What happens if I receive 5 star review online?*
  • What happens if I continually provide a 5 star service?*
  • What happens if I receive 3 stars or under rating for any job?*
  • What happens if I receive 3 stars or under rating more than 3 times in a row?*
  • What happens if my overall quality score drops under 4 stars?*
  • What is the best way to ensure success as a Cleanzen provider?*
  • How can you check your scheduled jobs?*
  • If a job display this service date: Wed 03/28/18 7:00am-8:00am, what does this mean? *
  • If a job display this service date: Monday 03/19/18 11:00am, what does this mean? *
  • How much notice should you give if you want to reschedule or cancel a job?*
  • How often should you check your emails for your daily schedule?*
  • Should be Empty: