BBT Fitness Cancellation Form

1
via GIPHY

No, No, No... We don't want you to leave!

Before you decide to leave BBT Fitness, we ask that you have looked at all options...

Talking to the BBT Office Manager about Billing/Training Options

Program Switch- Change your program to something better suited to your needs.

Training Program Suspensions- Suspend your training program/payments

BBT Training Program Transfer

If you still would like to cancel your program, please give us the option to learn from you what we could do as a team to improve our services! As part of our cancellation policy, we require all clients to complete this quick exit survey. Your cancellation will not be effective until after you complete this survey and receive termination terms; so click "start" below to complete it today.

Estimated Time of Completion: 3 to 5 Minutes
2
Name* This field is required.
First Name
Last Name
3
Phone Number* This field is required.
Area Code
Phone Number
4
Email* This field is required.
example@example.com
5
What Training Program were you apart of?* This field is required.
BBT Bootcamp/ BBT Conditioning
BBT Fitcamp/ BBT Strength & Conditioning
BBT Personalized Performance Training
BBT Sports Performance- Team
BBT Sports Performance- Personalized Performance
BBT Online Training
BBT Weekendz
6
When was your Training Program Start Date?* This field is required.This date does not have to be exact.
Date
Year
Month
Day
7
What was your initial Training Program Length?* This field is required.
Month to Month
4 Months
8 Months
12 Months
18 Months
8
How long (in months) have you been a Member at BBT Fitness?Remember, you don't have to leave!
9
What type of cancellation is this? (Note: If you do not know, please notate other)* This field is required.
Early Agreement Termination (In Initial Agreement: This means you are cancelling before the completion of the initial term (BBT Bootcamp/ BBT Fitcamp)
Month to Month Cancellation: (This means you either joined a Month to Month Program (Sports Performance) or completed the initial agreement of your program and are in the ROLL OVER Month to Month (BBT Fitcamp/ BBT Bootcamp).
Medical Termination (With Supporting. Verified Documents)
Moving Termination (With Supporting, Verified Documents)
Non-Start ( You did not start the BBT Program)
Other
10
If Moving, Please list your new address.Moving Terminations do take 60 days notice and BBT Fitness reserves the right to verify all moving details & documentation.
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
11
Please Attach any supporting forms to
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
12
BBT Quality & Experience Survery:

While we are sad to see you leave, it is important for us to constantly improve our Coaching programs and the BBT training facility. Please complete the following survery as truthfully as possible.
13
Please rate your experience at Body by T Fitness (1-Bad Experience 10- Great)* This field is required.Please think about your time in totality!
1
2
3
4
5
6
7
8
9
10
Not at all likely
Extremely likely
14
On Average, how many times did you visit/use the BBT Training Facility?* This field is required.Remember, this is on average!
Inconsistently
1x Week
2x Week
3x Week
4x Week
5x Week
5x Week and I would come more!
15
What prompted you to leave BBT Fitness?* This field is required.Please click all that apply
Financial Reasons
Location of gym
Training times offered
Personal Issues
Health Issues
Relocation (I'm Moving Away)
Dissatisfaction with BBT Training/ Results
Non-Renewal
BBT Coaching Staff
BBT Polices
Other
16
Why are you canceling your training program with BBT Fitness? (Please explain your decision in more detail!)* This field is required.
17
Did we meet your expectations?* This field is required.
YESNO
18
What did you like about our services/ training program?* This field is required.
Please give us your full answer v
19
What could we have improved about our training services?* This field is required.
Huge
Large
Normal
Small
Ok
Ok
20
What could BBT Fitness done, if anything, to have prevented you from leaving? Is there anything we could have done differently? ** This field is required.
21
Did we meet your expectations? ** This field is required.
22
How likely are you to train with BBT Fitness again?* This field is required.
I will be returning
Likely
Maybe
Not Likely
I will not be returning
23
Please rate your satisfaction in our services. * This field is required.
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
Training Service
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
BBT Office Staff
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
BBT Training Enviroment
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
BBT Friendliness
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Overall Brand
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
BBT Coaching Staff
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Training Service
BBT Office Staff
BBT Training Enviroment
BBT Friendliness
Overall Brand
BBT Coaching Staff
Not Satisfied
Row 0, Column 0
Somewhat Satisfied
Row 0, Column 1
Satisfied
Row 0, Column 2
Very Satisfied
Row 0, Column 3
Row 0, Column 4
Not Satisfied
Row 1, Column 0
Somewhat Satisfied
Row 1, Column 1
Satisfied
Row 1, Column 2
Very Satisfied
Row 1, Column 3
Row 1, Column 4
Not Satisfied
Row 2, Column 0
Somewhat Satisfied
Row 2, Column 1
Satisfied
Row 2, Column 2
Very Satisfied
Row 2, Column 3
Row 2, Column 4
Not Satisfied
Row 3, Column 0
Somewhat Satisfied
Row 3, Column 1
Satisfied
Row 3, Column 2
Very Satisfied
Row 3, Column 3
Row 3, Column 4
Not Satisfied
Row 4, Column 0
Somewhat Satisfied
Row 4, Column 1
Satisfied
Row 4, Column 2
Very Satisfied
Row 4, Column 3
Row 4, Column 4
Not Satisfied
Row 5, Column 0
Somewhat Satisfied
Row 5, Column 1
Satisfied
Row 5, Column 2
Very Satisfied
Row 5, Column 3
Row 5, Column 4
1 of 6
24
As you know, BBT Fitness is a big family and when we one of our members leaves, we make it our duty to follow their fitness journey. As part of our commitment to you, we complete follow up calls with our BBT Alumni. When would you like BBT Fitness to complete a fitness follow up with you?* This field is required.
30 Days
60 Days
90 Days
6 months
9 Months
12 Months
25
Date
Date
Year
Month
Day
26
You understand that your BBT cancellation will go into effect in 31 days or one full billing cycle (Per your training agreement).* This field is required.BBT Fitness does practice immediate notice cancellations. You may, however, pay a 30 days notice (Final Processing Payment.
YESPlease Explain
27
You understand that your BBT Account must be in good standing (all billing to date and current) before the account can be closed.* This field is required.
YESPlease Explain
28
You understand that at BBT Fitness, we don't believe in good byes but rather see you laters and we would love to have you back!* This field is required.
YES,I don't want to be loved by you anymore
29
What's Next...

While we are sad to see you leave, we are committed to excellence in service! A member of the BBT Fitness team will contact you promptly about your decision to leave.

If You are Breaking Your Training Agreement Early

. Note this is outlined in your training agreement under section 7.0 BBT Terminations.

BBT Bootcamp Early Training Agreement Termination Fee- $150 Flat Fee

BBT Fitcamp Early Training Agreement Termination Fee- $300 Flat Fee

BBT Personalized Performance Early Training Agreement Termination Fee- $500 Flat Fee

College Early Termination Fee- See BBT Staff Member

Remember, you must pay the termination fee for your account to be wiped and all billing to cease.

If you are in a Month to Month Agreement (After the initial training agreement length or if you originally joined under a Month to Month Agreement)

BBT Month-to-Month Training agreement only requires a 30-day notice.

Failure to submit proper notice will result in continual billing of the account.

Remember, you must properly close your training agreement!
30
Wait.. Would you be interested in transferring into Another program?* This field is required.
BBT Weeekendz Unlimited Membership for a special Alumni Price of $99.99/ A Month?
Another BBT Fitness Program that better suits your budget or schedule?
Other
31
Signature
Clear
Should be Empty: