Playful Hearts ChildCare, LLC
Providing fun, loving, educational care!
2019 Current Parent Survey
In an effort to continue to offer you, our families, the best childcare possible, we ask you to take a minute to read over and complete this survey. These questions are just a starting point. Feel free to add any other information that you feel we need to know to maintain the quality of care you are receiving, or improve it. All suggestions or comments are appreciated. Thank you for your time. It is our strict policy to not share any collected information with others.
How many children do you have attending our center?
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1
2
3
4
5
6
7
8
9
10
How long has your child/ren attended Playful Hearts?
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Please Select
Less than 6 months
6months- less than 1 year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
11 years
12 years
13 years
14 years
15 years
What classroom(s) is/are your child/ren in?
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Babies
1s
2s
3s
4K/schoolage
Overall, how would you rate our center?
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2
3
4
5
How likely are you to refer our center to your friends and family?
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10
Not likely
Very likely - I already do!
1 is Not likely, 10 is Very likely - I already do!
How satisfied are you with the program/curriculum?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with your child's growth and development while in care?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the meals and snacks provided?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the policies and procedures?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the hours of operation?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the safety at the center?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the cleanliness of the center?
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9
10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the friendliness of the teachers?
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1
2
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9
10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the Teacher communication?
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1
2
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the KidReports app?
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1
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9
10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How useful do you feel the feed back is that teachers provide on your child's progress report from Parent Teacher conferences ?
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9
10
Not at all
Definitely helps
1 is Not at all, 10 is Definitely helps
How satisfied are you with the Director communication?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the Office Admin communication?
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Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the friendliness of management?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with the accessibility of management?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How satisfied are you with concerns or questions being answered promptly?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
How important is our location for you?
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10
Dissatisfied
Very Satisfied
1 is Dissatisfied, 10 is Very Satisfied
Looking Back....
When you were looking into centers to care for your child/ren, what made you choose our center?
Are you satisfied with your decision?
Final Thoughts?
What can we do to improve the quality of care and services that we offer our families?
What are we doing well that stands out in your mind?
Any other comments or concerns you would like to share with us?
Optional: Contact Details
While your contact information is optional, we always appreciate feedback of any sort. It tells us whom to thank for their wonderful feedback. More importantly, if there are any concerns that you have brought up, providing your name allows us to make sure that we know specifically who to follow up with when we remedied the issue.
Your Name
First Name
Last Name
E-mail
Phone Number
-
Area Code
Phone Number
Would you like to be contacted?
Yes- must provide contact information
No
Enter the message as it's shown
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