For private training, please list all open time slots. We are open from 5am-8pm, Monday-Saturday
List the names (first, last) and location of any medical professionals you are currently seeing or have seen in the last year
PRIVATE TRAINING AGREEMENT
SUBSTITUTE POLICY: When there are availability or other organizational conflicts that are unable to be resolved with the client or Special Strong representative, we reserve the right to substitute any nominated person within our organization, such as a trainer or nutritionist, where necessary. We also reserve the right to suspend the services or relocate facilities within a 15-mile radius for any reason and at any time during the agreement
EXTRA TRAINING SESSION POLICY: By default, we will not service any extra training sessions outside of the agreement. If you want to train on the extra days or weeks in a particular month that may fall on your training schedule, you will automatically be charged for the additional sessions on your next billing cycle
CANCELLATION POLICY: We require a 24-hour notice to cancel a session. The client will be deemed as a "no show" and lose a session if the notice is given in less than 24 hours (unless deemed an emergency such as death, car accident, or medical emergency). If the client does not provide 24 hours’ notice to reschedule a session but would still like to reschedule, the client will get charged for one additional session for each occurrence
RESCHEDULE POLICY: There are no reschedules for partner training or small group classes. For all other sessions, the client agrees to provide 24 hours’ notice of cancellation to the Special Strong representative by phone, text, or email. You will have 60 days from the current billing cycle to redeem sessions that have not been used
We are closed every Sunday and are closed on the following holidays. July 4th, Thanksgiving, Christmas, and New Year's Day. Sessions that fall on holidays will be rescheduled by the trainer.
LATE ARRIVAL POLICY: For late arrivals of 10 minutes or more past the designated start time, the session will take place at the discretion of the Special Strong representative. The Special Strong representative is not obligated to extend the session time for late arrivals
EXTENDED ABSENCE POLICY: For extended absences of two to four weeks, sessions that cannot be made up within 60 days of the current billing cycle will be deducted off of the next billing period. This policy is subject to approval and requires a written 30-day notice sent to firstname.lastname@example.org
FREEZE POLICY: Clients can freeze EFT payments once a year. The minimum duration allowed for a freeze is one month, and the maximum duration for a freeze is three months. Clients may freeze their membership for medical reasons, sudden loss of income, for extended travel of one month or more, relocation, or for job postings outside the city for up to 12 months. All requests require documentation. This policy is subject to approval and requires a written 14-day notice sent to email@example.com. If approved, freezing a membership extends the training duration by the freeze length (1 to a 3-month extension of training)
CONTRACT POLICY: All services require a minimum of a 6-month agreement. For a 12-month agreement, the client will receive a monthly discount on services. We do not allow clients to pay in full for the entire duration of the contract. After the original service agreement is completed, the agreement will change to a month-to-month agreement until a written 30-day notice sent to firstname.lastname@example.org
GYM MEMBERSHIP POLICY: For all facilities, the client is subject to paying gym membership fees associated with training at other facilities. With the arrangement we have with all facilities, the client will receive an exclusive discount for being a Special Strong client. The client is responsible for maintaining and canceling their gym membership with the club location. There are no contracts with these facilities and client can cancel at any time.
*SATISFACTION GUARANTEE POLICY: If you are not 100% satisfied with the services rendered, contact us within 14 days of today to discontinue services. After 14 days, the client is subject to a $500 early termination fee to cancel before the agreement is over which must be paid in full within 30 days. *For medical, relocation, unemployment, or financial hardship, the early termination fee will be waived. The fee is also waived if the client becomes non-compliant, aggressive, or stops making progress on quarterly progress report cards. Subject to approval and may have to provide valid documentation.
BOOT CAMP AGREEMENT
PAYMENT POLICY AGREEMENT
PARTICIPANT INDEMNIFICATION, RELEASE OF LIABILITY, AND HOLD HARMLESS AGREEMENT
This form must be signed by each person who will participate (Participant) in or otherwise be involved with Special Strong fitness activities.
Please read this form carefully and be aware that by registering for and/or participating in a fitness workout, or by registering yourself in the program(s), (collectively herein referred to as the “programs”) you will be waiving your rights to all claims for injuries you might sustain arising out of this program(s), and you will be required to indemnify, hold harmless and defend Special Strong LLC for any claims arising out of your participation in the program(s).
Risk of Injury: As a participant in the program, I recognize and acknowledge that there are certain risks of physical injury, and I agree to assume the full risk of all injuries, including death, damages, or loss, which I may sustain as a result of participating in any activity associated with this program.
Release from Liability: I hereby release, remise, acquit, satisfy, and forever discharge and agree to indemnify and hold harmless special strong LLC its officers, agents, and employees of and from all manner of actions, disputes, causes of action, suits, claims, counter-claims, cross claims, debts, accounts, bills, interest, costs, agreements, judgments, executions, liabilities, losses, obligations, and demands of any character, type, or description, in law or in equity, at common law, statutory or otherwise, including, but not limited to, negligence, gross negligence, and/or willful and malicious conduct for any damages arising out of or in any way connected with my participation in the program, including, but not limited to, attorney’s fees, lost wages, expenses for medical treatment, loss of consortium, and mental anguish damages resulting from property damage, personal injury, or death. this indemnity and release is binding on me, my estate, heirs, and assigns.
Consent to Treatment: If, in the case of an emergency, I (or my emergency contact) cannot be reached, I authorize Special Strong LLC staff to obtain whatever medical treatment they reasonably deem necessary for the welfare of me or my child. I further understand and agree that I will be financially responsible for all charges and fees incurred for the provision of such medical treatment.
PHOTOGRAPH & VIDEO RELEASE FORM
I do hereby consent and agree that Special Strong LLC, and all other affiliates/programs, its employees and agents have the right to take photographs, videotape, or digital recordings of me during my participation in Special Strong Fitness Activities (Fitness, Integration, Training) to use in any and all media forms including; advertising, publications, website, internet and social media. This (these) photograph(s) may be used indefinitely as part of the above-mentioned program and may also be used to promote to educational or health professionals, referral sources, and/or the general public in print and/or electronic format. I do hereby release to Special Strong LLC, and all other affiliates/programs, its employees and agents, all rights to exhibit this work of myself in print and electronic form for publicity or privately. I further consent that my name and identity may be revealed therein or by descriptive text or commentary. I understand that I can withdraw my permission for future publication and that upon my written request, the photograph(s) will not be re-published for future circulation. This will not affect my relationship with Special Strong LLC or staff in any way. I understand that I will receive no financial or other reimbursement for recording, photographing or videotaping me, either for initial or subsequent transmission or play back. If I want more information about the photograph(s), or if I have questions or concerns at any time, I can call or e-mail Special Strong LLC. Signing my name below means that I have read and understand this form; and that I am giving consent to be photographed during my participation with Special Strong LLC, thereby granting permission for the use of my photograph in any publication or advertising material (printed or electronic) of Special Strong LLC, its employees and agents. This consent also serves to waive all rights of privacy and compensation which I may have in connection with the use of my photograph.
Special Strong LLC is a company that offers health and fitness services for individuals with developmental disabilities and their caregivers; it is not to diagnose or treat individuals. Participants are encouraged to communicate with the fitness trainer, any concerns or questions regarding the program
Special Strong LLC respects the confidential nature of the participants. Personal information obtained is for internal use only and will not be shared or distributed to others outside of Special Strong; it is for Special Strong LLC only.
I HAVE READ AND UNDERSTAND PRIVATE TRAINING AND BOOT CAMP AGREEMENT. I AGREE WITH ALL PROGRAM REQUIREMENTS.
I HAVE READ AND UNDERSTAND FEE AND PAYMENT POLICY AGREEMENT. I AGREE WITH ALL PROGRAM REQUIREMENTS.
I HAVE READ AND UNDERSTAND THE POLICY AND PROCEDURES. I AGREE WITH ALL PROGRAM REQUIREMENTS.
I HAVE READ AND UNDERSTAND PARTICIPANT INDEMNIFICATION, RELEASE OF LIABILITY, AND HOLD HARMLESS AGREEMENT. I AGREE WITH ALL PROGRAM AGREEMENTS
I HAVE READ AND UNDERSTAND SPECIAL STRONG PHOTOGRAPH & VIDEO RELEASE FORM. I AGREE WITH ALL PROGRAM AGREEMENTS
MY SIGNATURE REPRESENTS THAT I AM AT LEAST 18 YEARS OF AGE, AND HAVE READ AND UNDERSTAND THE ABOVE STATEMENTS, AND WILL EXECUTE THIS AGREEMENT.