Paddling Location

Go Paddling App

Support issues
What operating system are you using? *

iOS (iphone, iPad) Android
Before submitting a request, please perform the following items:
1. Verify that you allowed the app to access your current location
  Go to Settings scroll to the bottom, tap on Go Paddling and verify that the Location setting is set to While Using the App .
  If it is set to Never , the app will crash often.
2. Verify that you are using the latest operating system on your device.
  Go to Settings>General>Software Update
3. Verify you are running the latest version of the Go Paddling app by updating your app
  Go to the App store app and tap on Updates. If Go Paddling is listed, be sure to install the update.
4. If the app is crashing, please remove the app from your device and reinstall it. Note this will delete the favorites data on the app as well.
For an iPhone or iPad:
Settings > General > About
See which Android version you have
- Open your device's Settings app Settings app.
- Near the bottom, tap System and then Advanced and then System update. If you don't see 'Advanced', tap About phone.
- See your 'Android version' and 'Security patch level'.
See which phone model you have
- Open your device's Settings app Settings app.
- Near the bottom, tap System and then tap About phone.
- See "Model number" field
Operating System Version on your device (green rectangle) *
Model Number of your device (blue rectangle) *
Describe the issues you are having *
Please provide as much detail as possible including the screen you were on and the actions you performed.
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