Which Helinox product are you here about**
*
Chair
Table
Cot
Trekking Poles
Required Field
Which Chair?
Chair One
Chair Zero
Chair One Mini
Chair One L
Chair One XL
Chair Two
Chair Two Rocker
Sunset Chair
Savanna Chair
Beach Chair
Playa Chair
Swivel Chair
Ground Chair
Camp Chair
**Chair, Table & Cot names are usually found printed on the carrying case
Please Pick the Chair Failure
Lost rubber foot
Broken hub
Broken horizontal pole
Broken front leg strut
Broken rear leg strut
Broken front chair support pole
Broken rear chair support pole
Broken/stretched out shockcord
Seat stitching coming loose
Burn hole in fabric
Storage sack zipper broke
Storage sack stitching coming loose
Other
Describe Your Chair Failure
Which Table
Table One
Table One Hard Top
Table One Hard Top L
Table O
**Chair, Table & Cot names are usually found printed on the carrying case
Please Pick the Table Failure
Lost rubber foot
Broken hub
Broken horizontal pole
Broken leg strut (below hub)
Broken table strut pole (above hub)
Broken table top pole (runs parallel to table surface)
Broken/stretched out shockcord
Table top stitching coming loose
Burn hole in fabric
Storage sack zipper broke
Storage sack stitching coming loose
Other
Describe Your Table Failure
Which Cot
Cot One
Cot One L
Cot One Max
Lite Cot
**Chair, Table & Cot names are usually found printed on the carrying case
Please Pick the Cot Failure
Molded hub broke
Broken leg pole
Broken longitudinal pole
Stitching coming loose
Burn hole in fabric
Broken/stretched out shockcord
Storage sack zipper broke
Storage sack stitching coming loose
Other
Describe Your Cot Failure
Which Trekking Pole Model do you have?
Please Pick the Trekking Pole Failure
Broken aluminum pole section
Broken handle
Broken strap
Other
Describe Your Trekking Pole Failure
Please submit a photo of your broken product to help us understand the problem
How long have you owned your Helinox product?
*
Under 1 year
1-3 years
3-5 years
5+ years
How often do you use your Helinox product?
All the time! (almost daily)
A fair amount (maybe weekly)
Once in a while (every month or two)
Occasionally (once or twice a year)
What store or website did you purchase your Helinox product from?
Tell us a little about you....
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
-
Area Code
Phone Number
Shipping Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Submit
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