• Team Member Handbook & Volunteer Application

  • WELCOME from the Founder!

    Dear 3BBF Team Member,

    On behalf of the Board of Directors, staff and participants, I want to thank you for your interest in and involvement with 3 Bluebirds Farm. A prevailing wisdom in the autism community affirms that an optimum setting is like a good neighborhood for its families. The setting provides support, a variety of programs that reinforce enrichment, and a sense of community for the entire family. In addition to the commitment of our teachers, administrators, and support staff, we must have strong community partnerships. 3 Bluebirds Farm team members play a critical role in this effort. 3 Bluebirds Farm and Camp Bluebird utilize Full-Time, Part-Time Staff, and Volunteers — all known as “Team Members” — to provide recreational services to our autism community. Programs may be designed for people of all ages. Thank you for your interest in becoming a 3BBF Team Member. We look forward to working together to reach common goals and to serve our community. We depend upon you — your success is our success — so please don’t hesitate to ask questions. 

    This guide will help you have the best possible experience as a 3BBF team member. It answers frequently asked questions and gives information about 3 Bluebirds Farm, our clients, and your role. Please feel free to contact me any time you need my assistance. 

    Thank you in advance for helping us increase the quality and effectiveness of the programs our children and adults with autism deserve. By working with us, you are not only helping your community, but also strengthening our workplace and promoting community involvement. I look forward to working closely with you as we unite to serve our community.

    With Much Gratitude,

    Erin O’Loughlin,                                                                           

    Founder & President of 3 Bluebirds Farm

  • Three Easy Steps to Becoming a Team Member with 3 Bluebirds Farm

    Step One:  Complete and submit this form.

    Step Two:  Be prompt to all of your volunteer sign-ups. We always ask volunteers to come at least half an hour before any event or shift begins so that we can go over logistics and any unanswered questions or concerns. This is for the safety of our clients, and so that everyone can be on the same page ahead of time. 


    Step 3:  Please contact Erin O'loughlin, at (919) 629-7500 or email hello@3bluebirdsfarm.org  with any questions.

  • About 3 Bluebirds Farm

     3 Bluebirds Farm Mission Statement

    The mission of 3 Bluebirds Farm is to create an environmentally sustainable agricultural community of choice in the Triangle of NC, where adults on the autism spectrum can live dignified and meaningful lives with support. Additionally, to offer individualized day camp and track-out programs to school-aged children with autism (Camp Bluebird, a division of 3 Bluebirds Farm), in which they can thrive and continue to grow and learn socially, physically and intellectually.

    Camp Bluebird Mission Statement

    The mission of Camp Bluebird, a division of 3 Bluebirds Farm, is to nurture each child on the autism spectrum as a whole; emotionally, socially, physically and intellectually; encouraging exploration and appreciation of the world around them while learning through play. We have a dedicated, creative and professional staff working in a safe and stimulating environment for children. We focus on three primary objectives: Social skills, play skills, and life skills.

    Camp Philosophy 

    The Camp Bluebird Program is designed to foster the social, emotional, physical, sensory and intellectual well-being of each child through our program. Our focus is on creating a safe and nurturing environment that offers opportunities for exploration and discovery. We strive to develop curiosity, imagination, self-esteem, caring for others, and the ability to play both cooperatively and independently. We are committed to expanding community access to recreational and social programs for children with developmental disabilities. 

    The program is multi-sensory. At Camp Bluebird, experiences are provided in a fun, structured and encouraging environment to encourage growth in the following areas: Life Skills, Social Skills, Play Skills.                                                                     

    We also include a healthy dose of fine & gross motor coordination (outside playground time twice a day), sensory integration, cognitive & adaptive skills, socio-emotional development, and language development every day — all through lots and lots of fun and play!

    3 Bluebirds Farm Vision Statement
    The goal of 3 Bluebirds Farm is to offer a person-centered home to adults with autism in which they can thrive and continue to grow and learn. The tranquil agricultural setting will provide a well structured residence with safety, cohesiveness and serenity. Well-trained co-workers who are familiar with the participants’ special needs will assist the participants in learning and discovering new skills, encouraging them to reach their fullest potential. In turn, the participants will experience appropriate and rewarding work, along with organized leisure time and social activities.

    As a community within a larger community, 3 Bluebirds Farm will strive to educate the general public about autism and will invite community members to volunteer in farming activities and special events. 3 Bluebirds Farm will collaborate with the many universities and schools around the Triangle and provide internships, classes, volunteer opportunities, as well as educational workshops and support groups to the general public.

  • Expectations & Responsibilities 

    As a 3 Bluebirds Farm Team Member, you can expect: 

    • To work in a healthy and safe environment, free of harassment and discrimination;
    • To be assigned appropriate tasks according to ability, skill, interests, availability and training;
    • To be given a copy of the organization’s guidelines and any other guidelines/procedures that affect your role;
    • To have a role description and agreed upon hours of contribution;
      To be provided with appropriate training and support to carry out your role;
    • To be treated as a fellow team member who contributes to 3BBF goals through your work;
    • To be offered suggestions about your assignment and the 3BBF program, and be acknowledged by staff;
    • To expect that 3BBF be a good steward of your time;
    • To be given appropriate expressions of appreciation and recognition;
    • To be given feedback and guidance in your activities and responsibilities.

    As a 3 Bluebirds Farm Team Member, you have the responsibility to: 

    • Be reliable;
    • Respect and practice confidentiality with respect to students, colleagues, business;
    • Be realistic and candid in accepting your assignment, taking into consideration your skills, interests, and availability, as well as the needs of 3BBF;
    • Carry out the specified position description according to the position description;
    • Be accountable for your actions;
    • Honor your commitment and arrive punctually when scheduled;
    • Undertake training as required by the organization;
    • Ask for support when you need it;
    • Let the organization know as early as possible if detained or unable to attend;
    • Be courteous and respectful to clients, staff and other volunteers;
    • Address any issues you may have discreetly with the organization and promptly;
    • Promote the organization to clients, staff and other contractors positively;
    • Give appropriate notice or resignation as a contractor before you leave the organization;
    • Value and support other team members;
    • Follow all guidelines of 3 Bluebirds Farm, sign a Confidential Information Agreement, and observe confidentiality when needed, and engage in appropriate public behavior at all times;
    • Accept and implement constructive feedback;
    • Refrain from gossip;
    • Refrain from taking unauthorized photos (confidentiality applies);
    • Avoid use of cell phones for socialization and personal use;
    • Practice person-first language.

    By signing below, I am indicating that I have read these Expectations & Responsibilities and that I have had the opportunity to ask questions.

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  • RULES & GUIDELINES

    Eligibility Guidelines for 3BBF Team Members

    3BBF staff and volunteers (team members) represent 3 Bluebirds Farm and as such must conduct themselves in a professional manner and follow all 3BBF guidelines and procedures. Team members are to maintain a professional relationship with participants and parents of minor participants at all times. Past experience working with individuals with special needs is encouraged, but not required. Team members under the age of 18 must read over all of the above and below information and present a Parental Consent Form signed by a parent or legal guardian. The minimum age for team members shall be of high school age. There is no maximum age for 3BBF team members. For those team members working directly with 3BBF clients, team member must have optimum mobility and the ability to lift at least 40 pounds.


    Background Checks

    Where team members are to be placed in direct contact with at-risk clients, additional screening procedures will be instituted. These procedures may include reference checks, direct background investigations, criminal investigation, etc. Team members who refuse permission for conduct of these checks will not be accepted for placement with clients. Volunteers under the age of 18 DO NOT need to conduct a background check.

     
    Safety

    You and 3BBF share responsibility for establishing and maintaining a safe work environment. 3BBF will attempt to ensure a safe work environment and to comply with federal, state and local safety regulations. In turn, you are expected to obey safety rules and to exercise caution in all of your work activities. You are expected to report any unsafe conditions to 3BBF immediately. Any accident, which results in injury, regardless of how insignificant, must be reported promptly. A first aid kit is located in each classroom. 3BBF and Camp Bluebird are nut-free facilities — this includes ALL nuts (not just peanuts).

     
    Attendance - Absence & Lateness 

    The positions that 3BBF team members fill are critical to 3BBF. If you fail to show up, others must take on the tasks you were expected to accomplish. If you are unable to attend a scheduled work or volunteer day, or if you will arrive late, please contact Erin with as much notice as possible. We need at least a two hour notice of a pending absence. 

     
    How to Communicate absence or Lateness

    Call Erin, at 919-629-7500, and leave a detailed message if she is unable to answer.  Do not assume that they have received your message until you receive a reply. If you have not received a reply within 20 minutes, please call again. 

    Record Keeping, Time Sheets, Payment Procedure

    Volunteers must sign in and out on the provided 3BBF Volunteer time sheets and are responsible for keeping track of their own hours in order to receive community service documentation from 3BBF.

    Confidentiality

    3BBF has an obligation to clients, families, applicants, staff, volunteers and donors to maintain their confidentiality and to respect their privacy. Every person served by 3BBF has the right to confidentiality. Refrain from discussing or gossiping about personal information regarding clients at all times. At the same time, every team member must use his or her best judgment. If you are aware of an issue that requires immediate attention, especially if it involves staff or our individuals with special needs, please direct your concern immediately to Erin.

    Cell Phone/Personal Calls Rules & Expectations

    Personal Cell Phone Use for Paid Staff & Volunteers: 3BBF takes the safety of our children very seriously, therefore all team members must follow the 3BBF cell phone rules and regulation guidelines. Only administration may have their personal cell phones on their bodies for emergency use and picture taking. All other team members must set their cell phone in the “OFF” position and store in a designated area. Should any team member require more than two reminders from the President or Director of Programs within a camp session about these rules and expectations, the team member will be asked to leave. At no time shall any team member use their cell phone for personal use (personal calls, texting, internet usage, etc.) while on duty. This includes Take Flight Clubs and all other outside volunteer activities as well. Team members may use cell phones only while on pre-scheduled breaks in a designated area. Cell phone use does not occur in the vicinity or eyesight of students at any time. The safety of our clients is our utmost priority and all eyes must be on them at all times.

    Personal Phone Calls & Emergencies: Team members do not receive or initiate personal calls while on duty, unless there is a true personal emergency. Team members may use personal cell phones in designated areas only and only at appointed times, such as snack, lunch and rest time.* Team members should explain to family and friends that personal calls cannot be accepted while on duty. In the event of a personal family emergency, family may call the Camp Bluebird main line, for assistance in reaching a younger volunteer. The Camp Bluebird main line is: 919-629-7500.  We will relay the message or have the team member return an emergency call as appropriate. This is a non-negotiable regulation in order to be a part of our program. If you do not feel that you can follow these guidelines, then please stop here and discontinue your application process. Thank you for your understanding.

    Harassment & Discrimination 

    3BBF is firmly committed to providing a positive work environment free of discrimination and bias. Each team member is personally responsible for maintaining such a work environment. 3BBF prohibits any actions, words, jokes or comments based on an individual’s race, sex, sexual preferences, ethnic background, age, religion, physical condition, mental condition, or other legally protected characteristic, or emotionally sensitive topic. Any conduct or action, whether overt or subtle, which creates an offensive or hostile work environment is prohibited and will be grounds for immediate disciplinary action, up to and including dismissal. 

    3BBF prohibits any harassment between volunteers, employees, or other non-employee on the basis of sex. No volunteer, employee or independent contractor, male or female, should be subjected to unsolicited or unwelcome sexual overtones and conduct, either verbal or physical. Misconduct applies to males and females, and includes harassment between individuals of both sexes and the same sex. 

    Any volunteer or independent contractor who believes he or she is a victim of sexual or discriminatory harassment is encouraged to let the harasser know that his or her behavior is unwelcome. In addition, volunteers or independent contractors who believe they have been harassed must immediately report the matter to a supervisor or the President. A grievance is then filed. 

    Problem Solving

    Under these guidelines, a problem may be any event, condition, rule or practice which the team member believes violates his or her civil rights, treats him or her unfairly, or causes him or her any degree of genuine discomfort on the job. A problem may also deal with an attitude, or an opinion or statement held by a staff member or fellow team member. 

    Team member concerns are of great importance to 3BBF, regardless of whether the problem is large or small. It is 3BBF’s practice to give full consideration to every team member’s opinion. There will be no discrimination against or toward anyone for his or her part in reporting a problem. All reporting of problems are handled confidentially. And, it is important to remember that everyone must be part of the solution vs. part of the problem. 

    Service at the Discretion of the Organization

    3 Bluebirds Farm accepts the service of all team members with the understanding that such service is at the sole discretion of 3 Bluebirds Farm. Team members agree that the organization may at any time, for whatever reason, decide to terminate the relationship with 3 Bluebirds Farm, or to make changes in the nature of their assignment.

    Scheduling Meetings for Discussion of Important Matters

    When needing to discuss an important matter with Erin please do not pull aside during work/volunteer hours for this discussion. Please organize a time to schedule a meeting after work/volunteer hours with  Erin.  

    Team Member Conduct & Behavior

    3BBF is an at-will agency and reserves the authority to separate from a team member without cause, but will always consider the cause leading to the separation. 

    Although it is not possible to list all the forms of behavior or conduct that are considered unacceptable in the work place, the following are examples of infractions or conduct that may result in the immediate limitation and separation of the team member relationship.

    -Theft or inappropriate removal or possession of 3BBF property
    -Misuse of agency funds, equipment, or materials
    -Falsification of timekeeping records
    -Working under the influence of alcohol or illegal drugs, or engaging in any form of drug related behavior
    -Possession, distribution, sale, transfer, or use of alcoholic or illegal drugs in the work place, while on duty or while operating 3BBF equipment
    -Fighting or threatening violence in the work place
    -Boisterous or disruptive activity in the work place
    -Negligence or improper conduct leading to the damage of property 
    -Repeated failure to follow a supervisor’s reasonable request or to carry out a reasonable job assignment
    -Gross misconduct or insubordination
    -Violation of safety or health rules
    -Abuse or mistreatment of clients, volunteers or employees
    -Sexual or other unlawful harassment or discrimination
    -Violation of 3BBF anti-discrimination guidelines
    -Possession of dangerous or unauthorized materials, such as explosives or firearms, in the work place
    -Excessive absenteeism without notice
    -Releasing confidential information
    -Sleeping while on duty

    Dress Code

    Team members are expected to carry themselves in a professional manner at all times. Our dress code is casual and we want you to be comfortable, however we must also model appropriate attire for the students, community and the professional workplace setting. Please keep the following in mind:

    Appropriateness of Attire:

    • Do not wear Ripped, patched or stained clothing;
    • Do not wear clothing with writing and images, offensive language, political or religious statements, or displays of alcohol/tobacco/drugs;
    • Do not wear exposed midriff/tops;
    • Do not wear shoes without heel straps;
    • Do not wear Crocs;
    • Do not wear visible undergarments or lack of appropriate undergarments;
    • Do not wear excessively short, tight or revealing clothing.
    • Do wear Athletic shoes with good support and protection, ready to run at any given moment;
    • Do wear Layers

    Grooming & Hygiene

    • Please report for duty clean, well groomed and free from odor and fragrance (including tobacco products)
    • Long hair must be tied back during certain activities, such as handling food or working with children.
    • Minimize – or eliminate – use of perfume or cologne.
    • Keep fingernails clean and trimmed short for the safety of the children.
    • Team members assigned to childcare areas may not wear long artificial nails or have nails that extend beyond the fingertips for the safety of the children.

    Emergency Contact Information

    It is the responsibility of each team member to regularly update his or her personal contact information and emergency contact information. Updates can be made by contacting the President or Director of Programs. 

    Nut Free Policy (ALL NUTS, not just peanuts)

    Please do not bring gum, candy, soda, or products containing nuts or traces of nuts to 3BBF. Peanut and tree nut allergies are becoming very common. Camp Bluebird now has campers who are anaphylactic when in contact with any type of nut. These are highly allergic individuals, and when in contact with even a trace amount of a nut product could result in serious complications within minutes. Please respect our Nut Free Policy. This includes all nut butters, including peanut butter, almond butter, Nutella, etc., as well as granola bars with nuts. Although this is not a guarantee that there are no traces of nuts at our facilities, it is our sincere attempt to reduce exposure to these products to individuals at risk. We feel that the healthy and safety of all of our students rank far above any inconvenience this may cause.

    Behavior Assistance for Children 

    Philosophy: 3BBF and Camp Bluebird will utilize positive discipline and guidance techniques so that children will be provided with a safe, happy, comfortable environment. Staff shall provide each child with guidance that helps the child acquire positive self-concept and self-control. Behavior guidance used by each caregiver will be constructive, positive, and suited to the age of the child at all times.

    The following rules and standards apply.

    1. To prevent unacceptable behavior from occurring the staff will:

    • Model appropriate behavior.
    • Arrange the environment to enhance the learning of acceptable behaviors.
    • Use descriptive phrase praise when appropriate occurs, i.e., “Look how high you are building the blocks! Let’s count them.”
    • Give children praise, love and positive reinforcement.
    • Not discipline for bathroom accidents.

    2. When unacceptable behavior occurs or is about to occur, staff will use:

    • Redirection—substitute a positive activity for a negative one by using firm positive statements about behaviors or redirection of behaviors.
    • Distraction — change the focus of the activity or behavior.
    • Active listening — determine the underlying cause of the behavior.
    • Explanation — help child understand why the behavior was inappropriate and what the child should have done. If applicable, the child may be asked to repeat what the staff person has said to be sure of understanding.
    • Help the child learn to express feelings in his/her own way and to find a new way to handle the situation that caused the inappropriate behavior.
    • Holding and rocking a child will be done when needed.

    Time-out (separation from the group) is used as a last resort, only when less intrusive methods have been tried and/or behavior of the child is dangerous to himself and others. In the event a time-out is used, a child will be separated from the group for a maximum of 3 minutes.* Time-Outs will only be utlilized by paid and trained staff, not volunteers.

    By signing below, I am indicating that I have read these Expectations & Responsibilities and that I have had the opportunity to ask questions.

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  • 3BBF TEAM MEMBER APPLICATION

  • PERSONAL INFORMATION

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  • POSITION/AVAILABILITY


  • EDUCATION/WORK EXPERIENCE

  • I certify that information contained in this application is true and complete. I understand that false information may be grounds for not hiring me or for immediate termination of employment or removal at any point in the future if I am hired. I authorize the verification of any or all information listed above. 

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  • EMERGENCY CONTACT INFORMATION

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  • AUTHORIZATION & CONSENT FOR RELEASE OF INFORMATION

    Applicants under the age of 18 do NOT need to submit this portion -- it is required for all other applicants.
  • Notification 

    The position for which I am being considered requires me to consent to a criminal background check as a condition of participation. This check includes the following: Criminal history reference searches for felony and misdemeanor convictions at the county and federal levels of every jurisdiction where I currently reside or where I have resided during the past 7 years; and sex offender registry searches at the county and federal levels in every jurisdiction where I currently reside or where I have resided. 

    Authorization 

    I hereby authorize 3 Bluebirds Farm (3BBF) to conduct the criminal background check described above. In connection with this, I also authorize the use of law enforcement agencies and/or private background check organizations to assist 3BBF in collecting this information. First Advantage has been secured as a third party vendor to assist 3BBF in collecting and verifying information. 

    I also am aware that records of arrests on pending charges and/or convictions are not an absolute bar to participation in 3BBF activities. Such information will be used to determine whether the results of the background check reasonably bear on my trustworthiness or my ability to perform the duties of my position in a manner which is safe for 3BBF students, employees, and other community members. 

  • Previous Addresses in Last Seven (7) Years

  • Consent for Release of Criminal Information

  •  PLEASE  READ CAREFULLY

    By submitting this application, I, the undersigned applicant, do hereby certify that the information provided by me for the purpose of the employment/volunteer worker assignment is true and complete to the best of my knowledge.  I hereby authorize 3 Bluebirds Farm (sometimes herein as "3BBF") to investigate all statements contained in this application to determine my suitability for this volunteer assignment, and otherwise investigate my character, reputation, personal characteristics, work habits, performance, experience, skills and/or abilities.  3BBF or any of its agents, are also authorized to verify and conduct any investigation into my personal, motor vehicle, and employment history and request any records related thereto, and to request and receive any and all criminal history record information pertaining to me.

    I authorize schools, law enforcement and governmental agencies of any kind, current or former employers, whether or not named in this application, and any other references or persons with knowledge of me to provide 3BBF with any information, verbally and/or in writing, which may be requested, including but not limited to information concerning employment, criminal, driving and any other records or reports, evaluations and reasons for any termination.   I further authorize any of 3BBF agents or representatives to disclose orally or in writing the results of this verification or interview process to other 3BBF agents or representatives.

    I hereby hold harmless all persons, organizations, agencies, et al., who provide 3BBF with any information, and such entities or persons are hereby fully released from any and all claims and damages that may be connected with their release of any of the information they provide.  Furthermore, I do hereby agree to forever release, indemnify and hold harmless 3BBF, their agents and assigns, to the full extent permitted by law, from any claims, damages, losses, liability, costs and expenses or any other charge or complaint related to this authorization and the retrieving and reporting of information. 

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  • PHOTOGRAPHY RELEASE

  • “Photography - I permit 3 Bluebirds Farm to use images of me and/or as a 3 Bluebirds Farm participant in internal and external promotional materials. This includes any printed material, broadcast and print advertising, promotional videos and the 3 Bluebirds Farm website, which is produced by 3 Bluebirds Farm. I also permit 3 Bluebirds Farm to use images of me in broadcast and print media news coverage of 3 Bluebirds Farm. I understand that my individual address and telephone number will not be published within these materials.”

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  • CELL PHONE/PERSONAL CALLS RULES & EXPECTATIONS

  • Personal Cell Phone Use for Paid Staff & Volunteers: 3BBF takes the safety of our children very seriously, therefore all team members must follow the 3BBF cell phone rules and regulation guidelines. Only administration may have their personal cell phones on their bodies for emergency use and picture taking. All other team members must set their cell phone in the “OFF” position and store in a designated area. Should any team member require more than two reminders from the President or Camp Director during their time with 3BBF about these rules and expectations, the team member will be asked to leave. At no time shall any team member use their cell phone for personal use (personal calls, texting, internet usage, etc.) while on duty. Team members may use cell phones only while on pre-scheduled breaks in a designated area. Cell phone use does not occur in the vicinity or eyesight of students at any time.

    Personal Phone Calls & Emergencies: Team members do not receive or initiate personal calls while on duty, unless there is a true personal emergency. Team members may use personal cell phones in designated areas only and only at appointed times, such as snack, lunch and rest time. Team members should explain to family and friends that personal calls cannot be accepted while on duty. In the event of a personal family emergency, family may call the Camp Bluebird main line for assistance in reaching a younger volunteer. The Camp Bluebird main line is: 919-629-7500. We will relay the message or have the team member return an emergency call as appropriate.

    I have read these Cell Phone Rules & Expectations and I have had the opportunity to ask questions.

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  • CONFIDENTIALITY AGREEMENT

  • 3 Bluebirds Farm (3BBF) requires that strict confidentiality be maintained with respect to all information obtained by team members obtained and hired by 3BBF, as well as the clients and others they serve. The team member shall not disclose any information obtained in the course of his/her work placement to any third parties without prior written consent from 3BBF. This includes but is not limited to information pertaining to financial status and operations such as budget information, donations of money or gifts in kind, salary information, information pertaining to clients, staff, volunteers or contractors. No information concerning any team member will be divulged without prior written consent of the team member. This includes addresses, telephone numbers, etc. Failure to comply with the confidentially guidelines of 3BBF may result in disciplinary actions, including the dismissal of the team member. 

    AND

    As a team member of 3BBF, I understand that I may have access to confidential information, both verbal and written, relating to clients, volunteers or staff and 3BBF. I understand, and agree, that all such information is to be treated confidentially and discussed only within the boundaries of my position at this organization. I agree not to discuss and/or gossip about personal information regarding clients at any time. I also agree not to discuss these same matters after I have left my position at 3BBF. I further understand that breach of this agreement shall constitute grounds for and may result in the immediate limitation and separation of the work relationship with 3BBF. 

    Please sign below to indicate your acceptance and agreement with these terms outlined above.


    I understand the above and agree to uphold the confidentiality of these matters both during and following my service with 3 Bluebirds Farm. I have read this acknowledgment and had the opportunity to ask questions.

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  • ACKNOWLEDGMENT OF HANDBOOK

  • I am in receipt of the 3 Bluebirds Farm (3BBF) Team Member’s Handbook and Rules, Guidelines and Policies, I understand that I should consult with the 3BBF President if I have any questions about the policies or guidelines contained therein.

     
    I understand that from time to time there will be revisions to the Handbook and Rules/Guidelines. Such revisions will require the prior approval of the President and will be communicated to volunteers for immediate implementation.

    Either 3BBF or I can terminate the relationship at will, with or without cause, at any time.

    Furthermore, I acknowledge that this manual is neither a contract of employment or volunteering, nor a legal document. Although some or all of the rules and guidelines may have been explained to me verbally, I understand that it is my responsibility to fully read and comply with the rules and guidelines in this handbook and any revisions made to it. 

    I have read all of the enclosed materials in this Handbook, and I have read this Acknowledgment of Handbook and had the opportunity to ask questions.

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