Our goal is to provide the highest quality, service, and value available in the market today!
Since nearly everyone has access to a cell phone with an internet connection, we have streamlined our support ticketing system to eliminate the delay caused by a middle-man entering a ticket on your behalf and then sending it to a technician to resolve. To reduce the time to problem resolution, simply fill out this form and your ticket will be opened and sent to the right department and people immediately.
Before filling out this ticket, first try rebooting your router. This resolves approximately 90% of problems with internet and VoIP connections. To do so, start by unplugging the power from your router. Wait two minutes, then plug it back in. Wait an additional 2 minutes for the router to synchronize. If you still have a problem with your connection, proceed with this form and one of our techs will begin working on your problem right away. If you have not received a response within 30 minutes, then please come back to the form and select the "Escalation" option.