Positive Response User Registration

Positive Response User Registration

Positive response is a system allows members to communicate the status of locate requests back to Alabama 811.

The positive response system allows the excavator to know the status of their locate request; as to whether it has been completed, not in conflict or other information prior to the proposed excavation date. This information is available to Alabama 811 as well as the members and excavators using the WebPortal.

We hope that the use of the positive response system will improve communication between members’, locators and excavators. This communication should help to increase safety and reduce the number of unnecessary second notice requests.

The locate request responses are publicly view-able as part of the Locate Request Ticket view on our WebPortal. This public view will show the real-time status of responses submitted by those members who choose to participate.

You can access the positive response of a locate request ticket online from any browser, phone or tablet.
User Contact Information

A form must be completed for each person/user. Each user will need a separate/individual email address.
Name*

First NameLast Name
Phone Number*

Area CodePhone Number
Email*
example@example.com
Are you currently a registered WebPortal user?*

YesNo
Company Information
Company Name*
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number

Area CodePhone Number
Member Code(s)*
Please select each facility that you will be posting a response for:*

CableElectricFiberGasPetroleumPhonePipelineRural WaterSewerTrafficWaterOther
Form Submitted By

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Date

MonthDayYear
Date
NOTE: Positive Response is NOT automatically set up. Please wait for the email that confirms your request was processed. If your request was submitted afterhours or on a weekend or holiday, the set up may not be completed until the start of the next business day.

Please contact Jennifer Pickle at jpickle@al811.com or 205.731.3210 for additional assistance.
Should be Empty:

Positive Response User Registration

User Contact Information

Company Information