Skills Challenge

Challenge Warm-Up

Rate your sales smarts.
Start improving them to close more deals.
Rate your sales smarts from "Not Good" to "Great".

1. Organizing customer contacts

	1	2	3	4	5

1 is Not good, 5 is Great

2. Understanding customer needs

	1	2	3	4	5

1 is Not good, 5 is Great

3. Setting goals for customer interactions

	1	2	3	4	5

1 is Not good, 5 is Great

4. Communicating with customers

	1	2	3	4	5

1 is Not good, 5 is Great

5. Opening customer interactions

	1	2	3	4	5

1 is Not good, 5 is Great

6. Asking questions to unlock customer information

	1	2	3	4	5

1 is Not good, 5 is Great

7. Listening actively to customer responses

	1	2	3	4	5

1 is Not good, 5 is Great

8. Presenting customer solution benefits

	1	2	3	4	5

1 is Not good, 5 is Great

9. Responding to customer objections

	1	2	3	4	5

1 is Not good, 5 is Great

10. Closing the deal

	1	2	3	4	5

1 is Not good, 5 is Great

11. Building value-based customer relationships

	1	2	3	4	5

1 is Not good, 5 is Great

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