AZHG Solution Form

- AZ House of Graphix Solution Form -
Please complete all fields with as much detail as possible.
*NOTE: THIS FORM IS FOR AZHG CUSTOMERS ONLY. Do not use to solicit or spam.
Doing so will result in your IP being banned permanently.

Full Name*

First Name Last Name

Phone Number*

Area Code + Phone number

Email*

example@example.com

User name or name on order *

If ebay or etsy, please provide user name

Product ordered*

EX: 2 red XL t-shirts, 100 pack security stickers, etc.

Store where purchased*

Ebay Store*

Sticker FrenzyLeahincSwag Pimp

Date of purchase

Date

Transaction ID

Address Shipped To

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Was your address Complete and Correct in your account when you placed the order?*

YesNo

NOTE: We ship only to the address provided at the time of order. If your address was incorrect or incomplete, you may need to reorder the product.

If you have a new address, you can either contact the post office and request forwarding, which could take several weeks, or you could reorder the product after you update your account with the correct mailing address.

Also, the USPS will only "attempt" to deliver, as per their policy. If the address is missing a unit number or if there is a dog, or construction or weather, etc., your item could be delayed or not delivered at all. We realize that in most cases, this is not the fault of the buyer, and please be aware that it is not our fault either. In situations which are beyond buyer control, we are happy to work with buyers to resolve the issues.

If USPS tracking number was provided, please enter here.

NOTE: Orders under $12 do not receive tracking, as noted in the item description. On ebay, an internal tracking number may have been assigned per ebay's requirements, but is not USPS tracking. This "internal" tracking number is beyond our control.

Did you request a custom design for your product?

No, I just bought a stock product or uploaded my own designYes, but I did not request or get a proofYes, and I received a proof and approved it

PROBLEM WITH YOUR ORDER*

Item has not arrived yetItem arrived damaged (Photos required)Item is wrong or defective (Photos required)Tracking shows delivered, but I don't have itOther

Additional information.

If other, please describe the exact issue. Photographs may be required.

Upload photos. Please ensure photos are clear, not blurry.

Browse Files

What would you like to do?

Nothing, just reportingGet a refundResend the itemUpdate shipping status

We are committed to resolving your issue. We typically respond within one business day. Sending multiple requests will cause a delay in our response.
You may be required to submit additional information or photos. If so, we will contact you via email. Thank you!

DO NOT USE THIS FORM FOR SOLICITATION.
Your IP and Business will be blacklisted permanently.