TELOS Customer Solutions Resolution Form Logo
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  • TELOS Customer Service Support Inquiry

    Please provide the following information to expedite the handling of your request.  Note: the more info you can provide the faster our Service Representatives can address your concern. We appreciate your patience and business and will strive to deliver the best service possible in the short resolve time.
  • Company Contact Information

    Please input as much information you can to expedite ther retrival of your account and to assit the Support team in your Account Retrieval. Thank you.


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  • Sales and Contract Inquires

    Please provide your contact information and a Sales Team Member will respond within 48 hrs.
  • General Customer Service & Support Inquiry

    This section is to assist with order submissions, users assistance, and any other area support is needed.
  • Billing and Usage Report Support Detail

    Please provide the Detail Below to Assist in routing your request to the appropriate support group.
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  • Technical Support and Upload Data Support

    Describe the issue, please provide as much information and error codes for expedited resolution.
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  • Document Support

    Recorded Document or Rejection Concerns
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  • Setup and Add-on Assitance

    We are here to help with Users requests, Beneficiary Needs, Additional Service activated
  • If you need need to Add or Change a User to the system or add a New Beneficiary,  CLICK HERE.

    For all other requests, please complete the information below and we will get back to you in 24 hrs.


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