RA Request Form

Shipping Address *

Product Model *
Serial number *
11-digit code
Purchased from? *

Fenix-Store.com GearForLife.com FenixOutfitters.com CR123Batteries.com Other/Unsure
Fenix-Store Return Policy:
- 15 day return period for any reason. Restocking fee of up to 25% may apply if item is not in resaleable condition
- 30 day return or exchange period for defective items
Fenix Manufacturer's Warranty
- Flashlights and Headlamps with removeable battery: 5 years from purchase date (if purchased after June 2015; 2 years before that)
- Flashlights and Headlamps with built-in battery: 2 years from purchase date
- Batteries and Battery Chargers: 1 year
Reason for return and requested action *
Describe the problem that you are having with the product in as much detail as possible. *
Have you tried all steps recommended on our troubleshooting page? *

Yes, I have tried the suggested troubleshooting No, light has no defects; I just want a refund. No, please send me a link to the troubleshooting page
Click to verify *
Should be Empty:

RA Request From