• DEUTZ Business Contacts & Labor Rate Form

    DEUTZ Business Contacts & Labor Rate Form

  • Form Date*
     - -
    2 digit month, 2 digit day, 4 digit year
  • This submission is for?
  • Engine Group Supporting?
  • Reason for Request*
  • DEUTZ Business Type*
  • Format: +1 000 000 0000.
  •  - -

  • Business Management Contacts

  • Enter "NA" or "NA@NA.com" for any that do not apply.

  • OEM Affiliation

  • Please list the primary OEM brands you are currently affiliated with:

  • Warranty Labor Rate

  • Your hourly service shop labor rate should be within the market's norm and verifiable  on a customer paid invoice. Please complete the section below and attach a copy of one paid customer invoice that clearly shows your hourly service labor rate. 

  • Invoices must detail number of hours billed for labor.  If that is not included on your invoice, provide the work order associated with the invoice that details those hours.  If the number of hours billed are not provided, your labor rate increase will not be approved.

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  • Service Operations Information

  • Do you wish to be placed on DEUTZ Service Locator Map?*
  • Are you a 24 Hour Service Provider*
  • Answering yes to the above question will require your organization to be willing and equipped to service any customer who contacts your organization for service regardless of OEM brand. Failure to fulfill that obligation will result in removal from the map and may be subject to additional disciplinary actions to include cancellation of the dealer agreement.
  • Information for DEUTZ Dealer Directory (Select all that apply)*
  • Format: +1 000 000 0000.
  •  - -
  • Are you "MSHA Certified" Mine Safety & Health Administration*
  • What engine families do you support at this location?*
  • Distributor & CC3 full service dealers support all engine Families:*
  • What Daimler engine families do you support?*

  • SerDia DeCom Interface                                                                        

    **One year from the date of submission of this form will become the date of expiration of each of the SerDia licenses you have listed below.**

    Please note the new date of required renewal to avoid any interruption in service. 

    This is not to be used for new activations, please use this link for that purpose.  

    SERDIA Upgrade and Registration Form

    All assignees are required to maintain DEUTZ certification training, link below.

    Learning Management System Account Creation        

     

  • Interface and Associated Assignee Registration Renewal*

  • Names listed above should not to be repeated below!

  • Additional DEUTZ Trained Technicians (Not listed above)

  • DEUTZ Business Systems

  • New dealer applicants must check "YES" to the five questions below. The data entered above will pre-fill the form entries below during this process.

  • Do you need signage or truck decals?*
  • Do you need to request Business System access?*
  • Request or change a DiWi User Access?*
  • Request or change a Web Portal access?*
  • Do you need to request SERPIC?*

  • It may be necessary to click through forms you did not select.  Select continue below until you get to your desired business system request form.

    • Signage 

    • DEUTZ Signage Order Form

    • All dealers must have an indoor sign, 9991500. Full service dealers and distributors must have an outdoor sign as well.

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    • Truck Decals

    • Signs

    • Indoor Sign*
    • 3' X 3' Outdoor Sign*
    • 5' X 5' Outdoor Sign*
    • Signage Close 
    • TIS 

    • TIS/SIS/SERPIC/DTS Order Form

    • DEUTZ Technical Information System (TIS) houses all sales technical publications. CAD order system, 3D engine viewer, Power Packs information, Certificates, Circulars, installation guidelines and engine accessory information are located within this system.

      DEUTZ Service Information System (SIS) houses all service technical publications. Service literature, Circulars, Special Service Tools, Intallation Guidelines, Work Shop Manuals, Bulletins and Operating Instructions are located within this system.

      SERPIC is the parts identification program maintained by DEUTZ Corporation AG. Every distributor and dealer location will need access to SERPIC to perform work duties on a daily basis. This access is distributed through a single sign-on platform. See Dealer Program Overview for limitations. 

      Please complete and submit the access request form below listing each employee you wish to have access following the guided fields. Email addresses must be user specific, generic account emails are not permitted.  Do not share your log in credentials with third parties or other staff. DEUTZ materials are protected by copyright laws.  

    • Date*
       - -
      2 digit month, 2 digit day, 4 digit year
    • Format: +1 000 000 0000.
    •  - -

    • Please be advised that email addresses must be user specific, generic account emails are not permitted. Do not share your log in credentials with third parties or other staff.

      Any selection that puts an organization above the dealer allotted amount will be billed in addition to the annual Combined Service Fee.

      Refer to the latest Dealer Program Consolidated Service Fee Bulletin for business system allowances.

      Consolidated Service Fee Bulletin

    • If this selection puts your organization over the program included licenses, is your organization willing to incur the additional cost required per license over the limit?*
    • Service Requested
    • Service Requested
    • Service Requested
    • Service Requested
    • Service Requested
    • Service Requested
    • Business System Request*
    • TIS Close 
    • DiWi 

    • DiWi Order Form

    • Purpose of Request*
    • Update Notification Email
    • Format: +1 000 000 0000.
    •  - -

    • In the event that your organization has multiple locations signed as Authorized DEUTZ Dealers, you may hub and spoke these locations under one DiWi account, the master being the account listed at the top of this form.

      One user ID will host all the accounts.

      Sub accounts cannot request applications not authorized by the master account

    • Do you wish to Hub and Spoke warranty accounts?*
    • DiWi Close 
    • Portal 

    • DEUTZ Web Portal Order Form

    • Reason for Request*
      • In the below fields list the names of those that need accounts created.
      • In the below fields list the names of those that need their accounts terminated.
    • Portal Close 
    • SERPIC 

    • SERPIC Order Form

    • SERPIC is the parts identification program maintained by DEUTZ Corporation AG. Every distributor and dealer location will need access to SERPIC to perform work duties on a daily basis. This access is distributed through a single sign-on platform. Deutz will assign SERPIC access according to the CSF limits. Any request outside those limits will be billed annually.  Please provide the name of the person that will be recieving this access.

    • DEUTZ Business Type*

    • Any user assigned a level 3 or higher SERDIA interface has access to SERPIC through that interface. Please do not submit for additional access as it will not be processed.

    • Purpose for SERPIC Request*
    • Is the Former user still with the company?
    • If this selection puts your organization over the (2) licenses allowed, is your organization willing to incur the additional $400 license fee per license over?

    • Applicant to remove access to SERPIC

    •  -

    • Applicant requesting access to SERPIC

       *Multiple accounts may result in additional fees *

    •  -
    • SERPIC Close 
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    • Should be Empty: