Event Satisfaction Survery

1

Did you arrive and enter the home on time?* This field is required.

YESNO

2

If you were unable to arrive and enter the home on time please explain* This field is required.

3

Did you communicate event details with host?* This field is required.Timing, allergies, number of guests, reminder of occasional use of kitchen equipment, requests, etc.

YESNO

4

If you were unable to communicate event details with host please explain* This field is required.

5

Were there any changes in the party details?* This field is required.Timing, allergies, number of guests, reminder of occasional use of kitchen equipment, requests, etc.

YESNO

6

What details changed? How did you resolve given changes?* This field is required.

7

Were all ingredients & supplies readily available for given menu?* This field is required.

YESNO

8

Please explain what ingredients or supplies were missing for given menu items. How did you resolve this?* This field is required.

9

Did the Placemat Kit have all equipment and supplies upon arrival?* This field is required.

YESNO

10

Please explain what equipment or supplies were missing from the Placemat Kit when unpacking. How did you resolve this?* This field is required.

11

Did the Placemat Kit have all equipment, supplies and platters accounted for prior to leaving?* This field is required.

YESNO

12

Please explain what equipment, supplies or platters were missed and accidentally left behind. How can Placemat resolve this?* This field is required.

13

Was all food (with exception to dessert) prepared within 90 minutes upon arrival?* This field is required.

YESNO

14

If menu (with exception to dessert) wasn't completed within 90 minutes please explain* This field is required.

15

Did you explain the mission & vision behind Placemat either before or during the meal?* This field is required.

YESNO

16

If you were unable to explain the mission & vision of Placemat please explain * This field is required.

17

Were the guests & party receptive to the mission & vision of Placemat?* This field is required.

YESNO

18

If the guest weren't interested in the mission & vision of Placemat please explain* This field is required.

19

Did this party express interest in booking a future Placemat reservation?* This field is required.

YESNO

20

If the guests didn't express interest in making a future reservation with Placemat please explain* This field is required.

21

Were any comments made in regards to the Placemat brand, food, service or team?* This field is required.

YESNO

22

What comments were made in regard to the brand, food, service or team?* This field is required.

23

Do you feel like you worked well with your team members?* This field is required.

YESNO

24

If you didn't work well or feel comfortable with team members please explain* This field is required.

25

On a scale 1-5 how do you think you did executing this reservation from start to finish?* This field is required.

26

What can be done next time to keep improving and ensure absolute guest satisfaction is met from start to finish regardless of your personal rating?* This field is required.

27

Did you receive a tip in person?* This field is required.

Yes

No

28

Your name?* This field is required.

First Name

Last Name