04.Agency Orientation 2020 for Employees

Review policies and procedures and mandated minimum training literature. All agents are responsible for knowing and understanding this information.

All policies are here: http://www.watchingfish.com/the-legal-stuff

Mandated training resources are here: http://www.watchingfish.com/mandated-minimal-training

All answers to questions are found on these two pages.

Our agency orientation video: click here.

I have watched and understand the orientation video. I understand that the monthly meetings mentioned are on hold currently but there is monthly digital training.

Yes

Name *

First Name Last Name

Email *

example@example.com

If there are questions regarding a client I am responsible for providing information upon request of Angel's Service LLC within 24 hours in order to protect the security of a client's well-being and that results of service plans are being provided. *

If at any time credentials or client reviews are out of date then my contract is officially out of compliance and I am not eligible for pay as this jeopardizes client's well being, impacts communication, and presents myself as an ineligible employee. Therefore checks will be held until all elements of the contract are active. My contract may be terminated if I am out of compliance. Any time my contract is out of compliance I will default to volunteer status. *

By working with any client I attest that I have read all available information in their file as there file functions as each client's person specific training. *

I understand that I may only work the hours I am allotted. Any new scheduling requests from families / clients must be approved by Angels Service LLC. *

Is it important to understand that some clients may be extra sensitive to illnesses and therefore conversations regarding sick policies are vital to protect a client's well-being *

An adult as a guardian that means that they are equivalent to a minor child and have the same rights / restrictions of a minor child. *

In the event of a conflict with a client who should the client be referred to? *

In the event of a grievance which will take place? *

Choose the example of a an EMERGENCY INTERVENTION (emergency= an event that is not planned for) *

Choose the example of a planned for SAFETY CONTROL PROCEDURE. *

A: When she gets upsets and bangs her head, give her a big bear hug and sing to her B: Grabbing a client to stop them from running in front of a car after they became afraid of a dog and ran away

It is okay to hold on to a clients money in between sessions. *

Select the true statement about fraud. *

Any mistake with billing is fraud and my contract will be terminated as there is no exceptions. Itis not fraud if I bill for a session if I go all the way to a client's house orother appointment location and they don't show up. Fraud can be accidental orintentional. If it is accidental I need to notify Angels Service LLC for acorrection to avoid penalty. If there is intentional fraud there is anautomatic fee for an audit and a contract termination.

BAA: stands for (This I part of your contract saying you are responsible for safe guarding information and the consequences if you don't ) *

Business Associate Agreement BalancedAssessment Approach BetterAnd Accountable

Any licenses required for your contract, such as massage therapy or any additional training documents you wish to provide. Files need to be easy to read and under 3MB

Browse Files

Child MANE Certificate

Browse Files

Adult MANE Certicate

Browse Files

I understand if I want to drive my clients in my car, administer medication, or want to provide care for clients in my home there is additional credentials I need to provide and orientations that I must complete to provide these services. *

I understand payday is every other Thursday *

I understand and agree.

I understand that there is monthly mandated training, this will cover review, updates, and other needed information so that we may all continue to do what we do.

I understand and will complete monthly mandated training by the 11:59pm on the 20th each month. I can find this information at https://www.watchingfish.com/mandated-minimal-training (see below image)

We work to provide ongoing resources for education; if you have any to add please let us know. Here is where you can find our general resources.

I understand that Therap is used to for client files, secure communications, and data entry.

Yes, I understand and will review the videos and welcome documents I receive. I MUST SEND AN SCOMM TO SERENA AKINAHEW REQUESTING WELCOME DOCUMENTS.

BILLING

Important Note: The program is always always always A Direct Care Provision Submit Data Here. :) Keep in mind that all data sheets are written around regulations, service plans, client requests, and you. You as the contractor are able to customize each data sheet. Please submit any changes via Tlog.

STEP ONE, LOG ARRIVAL

I understand that I must activate my session upon arrival.THIS IS FOR STATE REVIEW AND GENERATES A SYSTEM TIMESTAMP and GEO LOCATION STAMP.

STEP TWO, COMPLETE VISITS AND NOTES WITH CLIENT VERIFICATION

I understand that I must complete my,

-SERVICE TASKS notes

-SERVICE VERIFICATION (PHOTO WITH CLIENT / SIGNATURE)

-VISIT NOTES TO EXPLAIN ANYTHING SUCH AS LATE ARRIVAL

-ADJUST TIME AS WHEN NEEDED; VISIT NOTE REQUIRED

STEP THREE, LOG DEPARTURE

I understand that I must deactivate the session. THIS IS FOR STATE REVIEW AND GENERATES A SYSTEM TIMESTAMP and GEO LOCATION STAMP.

STEP FOUR, BILLING REVIEW AND CONFIRMATION

Each Friday a summary of the week is posted for your review to make sure all notes are in and processed correctly. Please remember to check and let us know if anything needs adjustments.

How many steps are there for billing a service?

1 2 3 4

Type your full name, this is your electronic signature. *