HubTran User Satisfaction Survey

Please provide your name: *

Please provide your email address: *

Please provide your company name: *

How long have you been a HubTran customer? *

Less than 6 months 6 months - 1 year 1 year 2 years 3 years 4 years +

What is your role? *

CFO Controller Accounting Accounting Manager Technology Associate

How many invoices do you personally process each day on average? *

Less than 15 15 - 40 40 - 75 75 +

What is your comfort level with HubTran? *

I would like more training I have questions, but can generally get my work done I'm an expert

Please rank the benefits you feel HubTran offers, with 1 being the most important and 7 being the least important. *

How would you score the accuracy of HubTran's Document Indexing? *

0 - 40% 40 - 60% 60 - 80% 80 - 100%

How would you score the accuracy of HubTran's Carrier Identification? *

0 - 40% 40 - 60% 60 - 80% 80 - 100%

How would you score the accuracy of HubTran's Load Identification? *

0 - 40% 40 - 60% 60 - 80% 80 - 100%

Which of these best describes your impression of HubTran's availability? *

I am satisfied with HubTran's availability. I am dissatisfied with HubTran's availability

Do you find the HubTran Dashboard to be intuitive and easy to navigate? *

I am impressed with the ease of stepping in and getting stuff done There was a learning curve, but I'm fairly confident now It's ok, but could be easier I'm still not quite sure what I'm doing I am disappointed how complicated everything is

What is your overall impression of HubTran? *

It's pretty awesome It's good, it has helped our document processing Neutral I'm not impressed I hate it

On a scale from 1 to 10, how likely are you to recommend HubTran? *

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