Dear Parent or Guardian,
We are excited to announce that Health-e-Schools is available at your child’s school. You may have heard this referred to as “Telehealth”. Our school nurses have been trained to work with a provider online via a safe and secure computer screen and equipment to see students if needed during the day while at school.
We can treat illnesses, provide urgent care and help students manage already known medical conditions. We then work with the parent or guardian, the school nurses and your child’s primary care provider to provide the best care possible. If your student is seen at school and will need medication, it can be called in to the pharmacy you normally use. Our provider will also contact you later that day to discuss the visit and any concerns we note.
Each student is encouraged to utilize this service. Your insurance will be billed just as it is when you visit your physician and if you have a copay, you will receive a bill in the mail for your copay amount. We also bill Medicaid and NC Health Choice. If your child is uninsured, we will work with you to ensure that he/she receives the same affordable care as well.
Appointments may be scheduled by emailing firstname.lastname@example.org, or by the school nurse. Nurses will always call a parent or guardian before scheduling your student to see one of our providers. In order to do this for your child, we need you to complete the attached health questionnaire and the registration form. Please be sure and complete all pages of the form, sign, and submit.
We can diagnose and treat:
sinus congestion, common allergies, cold symptoms
behavioral health screenings and issues such as ADHD
conjunctivitis (“pink eye”)
many other common conditions and illnesses
If your child does not have a fever and is not diagnosed with a contagious condition, he/she will be allowed to finish their day at school. Any recommended prescriptions will be sent to your pharmacy. A copy of the visit note will be faxed to your primary care provider. The provider can also send the nurse a school note if indicated.
We look forward to assisting you and your student by providing health care services at their school. Parents are encouraged to contact Health-e-Schools with medical concerns so that we can work together to provide the best care for each student. We are always open to questions or concerns and welcome your feedback.
For more information, please visit Health-e-Schools.com
The Health-e-Schools Staff
Amanda Martin, MHA, Executive Director
Dr. Steve North, MD, MPH, Medical Director
Lacey Jones, Managing Director